Key Account Manager for North America and Latin America
hace 1 mes
About Kendu Retail, S.L.
Kendu Retail, S.L. is a global company with 20 years of experience in pioneering in-store visual solutions for the retail market. We have offices and production facilities in Europe, the US, and APAC, enabling us to design, manufacture, and manage all products and services in-house to guarantee the best quality. Our team consists of over 180 people across our international facilities in San Sebastian (Spain), London, Singapore, and Miami.
Job Overview
We are seeking a highly motivated Key Account Manager to join our USA-based team responsible for expanding into new retail accounts, maintaining existing ones, and increasing market share in North America and Latin America. This role will be a key contributor to our success in the region and requires someone with strong sales skills, business acumen, and exceptional communication abilities.
Main Responsibilities
- Achieve defined financial goals as well as strategic objectives of entering new retail companies.
- Establish ongoing sales relationships with key clients to foster and develop mid and long-term business with large key accounts and promptly detect any issues.
- Continuously study the market to define independently as well as in collaboration with management new opportunities in accordance with the retail sector's evolution.
- Advise clients on best options and solutions for their needs, showcasing KENDU's products to enhance clients' Points of Sale.
- Collaborate in the definition of pricing policies and commercial and economic conditions for clients.
- Issue regular and ad-hoc corporate presentations for clients.
- Support the management and coordination of all project stages from proposal and quote preparation through delivery and installation at the Point of Sale.
- Keep the client informed on manufacturing status, delivery times, and potential issues.
- Follow up on clients' payment delays.
- Represent KENDU USA at US-based retail, visual merchandising, and in-store technology events.
Requirements
- Minimum 3 years of applicable experience in Sales Account Management.
- Experience with CRM applications.
- Fluent Spanish is a must.
- Availability for constant travel is required.
- Ability to communicate clearly and precisely with sound people skills and empathy.
- Self-starter with a proactive hands-on attitude, team player who can work remotely efficiently.
- Good negotiator who can cope with demanding standards under tight deadlines.
- Skills to plan, organize, and lead projects.
Salary Information
The estimated salary for this position is $80,000 - $110,000 per annum, depending on qualifications and experience, plus additional benefits and bonuses.
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