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Customer Support Specialist in Sales Department
hace 2 meses
Job Summary
Horizon Neulogy is seeking a highly motivated and detail-oriented Customer Support Specialist in Sales Department to join our team. As a key member of our Sales Department, you will provide exceptional support to our Port Business Field, ensuring seamless operations and driving business growth.
Key Responsibilities
- Provide technical and administrative support to the Port Business Field, including data collection, reporting, and analysis.
- Develop and maintain strong relationships with customers, stakeholders, and team members to drive business growth and improve customer satisfaction.
- Assist in the development and implementation of sales strategies, business plans, and financial KPIs to achieve sales targets.
- Collaborate with cross-functional teams to identify and resolve customer issues, improve processes, and enhance overall business performance.
- Stay up-to-date with market trends, customer needs, and competitor activity to provide informed insights and recommendations.
Requirements
- Fluent English language proficiency.
- University degree in a technical or administrative business field.
- High Excel and PBI skills.
- Sales understanding of diverse market requirements.
- Financial understanding, including business plans and financial KPIs.
- Good disposition to collect data on customer facilities.
- Team worker with excellent communication and interpersonal skills.
- Profound background in marketing.
- Interest in ports and logistics.
What We Offer
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
- The chance to work with a leading company in the industry.
