Experienced Technical Support Specialist
hace 3 semanas
Job Title: Technical Support Engineer Experienced
About the Role:
We are seeking a highly skilled Technical Support Engineer to join our team at Epi Europrop International. As a key member of our service engineering team, you will be responsible for providing technical support and expertise to our customers and internal stakeholders.
Key Responsibilities:
- Coordinate and provide technical insight to root cause investigations
- Analyse data from in-service operations to assess engine behaviour and emerging trends
- Meet with airframers and customers to build relationships and communicate technical subjects
- Manage the provision of data/hardware to support Life Management Plan activity
- Coordinate and input technical requirements for engine repair
- Liaise with the Service Support team and support the Customer operations stream
- Compile responses to Technical Variances, coordinating with EPI Partner Companies
- Validate technical documentation providing service perspective and processes
- Prepare presentations to summarise in-service events and ensure clear reporting
- Support the Fleet Manager in developing maintenance improvements and assisting with reducing operational burden
- Provide on-call services to cover 24/7 Front Office Support for AOG
Requirements:
- Engineering degree qualified in Aerospace or engineering related discipline
- Knowledge of gas turbine operations and architecture
- Experience of working in an in-service environment in a technical support on safety critical systems in a high pressure, complex environment
About Us:
Epi Europrop International is a leading provider of turboprop engines and related services. We are committed to delivering high-quality products and services to our customers, and we are seeking a talented and experienced Technical Support Engineer to join our team.
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