Experienced Technical Support Specialist

hace 3 semanas


San Fernando de Henares, Madrid, España Epi Europrop International A tiempo completo

Job Title: Technical Support Engineer Experienced

About the Role:

We are seeking a highly skilled Technical Support Engineer to join our team at Epi Europrop International. As a key member of our service engineering team, you will be responsible for providing technical support and expertise to our customers and internal stakeholders.

Key Responsibilities:

  • Coordinate and provide technical insight to root cause investigations
  • Analyse data from in-service operations to assess engine behaviour and emerging trends
  • Meet with airframers and customers to build relationships and communicate technical subjects
  • Manage the provision of data/hardware to support Life Management Plan activity
  • Coordinate and input technical requirements for engine repair
  • Liaise with the Service Support team and support the Customer operations stream
  • Compile responses to Technical Variances, coordinating with EPI Partner Companies
  • Validate technical documentation providing service perspective and processes
  • Prepare presentations to summarise in-service events and ensure clear reporting
  • Support the Fleet Manager in developing maintenance improvements and assisting with reducing operational burden
  • Provide on-call services to cover 24/7 Front Office Support for AOG

Requirements:

  • Engineering degree qualified in Aerospace or engineering related discipline
  • Knowledge of gas turbine operations and architecture
  • Experience of working in an in-service environment in a technical support on safety critical systems in a high pressure, complex environment

About Us:

Epi Europrop International is a leading provider of turboprop engines and related services. We are committed to delivering high-quality products and services to our customers, and we are seeking a talented and experienced Technical Support Engineer to join our team.



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