Customer Service Representative

hace 2 semanas

Málaga, Málaga, España Webhelp Spain A tiempo completo

Om oss

Vi är en teknologidrivna kundupplevelse (CX) -företag som skapar spännande resor för våra människor och våra kunder och deras kunder.

Våra människor runt om i världen har ägnat sina karriärer åt att säkerställa att varje relation är exceptionell. Så naturligtvis är vi engagerade i att skapa spännande karriärresor som ger våra människor möjlighet till större möjligheter och en ljusare framtid.

Kort sagt: Du kommer att ansluta dig till över 70 passionerade spelare i mer än 70 länder som strävar efter att njuta av varje dag, medan du gör skillnad för de människor du hjälper varje dag.

Våra värderingar

Vi är en jämställd anställningsföretag

Vi är stolta över att vara en enhetlig team, ett företag, globalt. Vi är engagerade i att skapa en mångsidig och inkluderande arbetsplats där alla kan lära sig och utvecklas professionellt. Våra rekryteringspraktiker baseras på företagets behov, jobbkraven och professionella kvalifikationer, utan hänsyn till ras, ålder, kön, könstillhörighet, religion, etnicitet, familj eller föräldrastatus, nationalitet, funktionsnedsättning eller någon annan klassificering som skyddas enligt tillämplig nationell lag.

Om jobbet

Vi söker en driven och engagerad kundtjänstrepresentant som vill arbeta i ett dynamiskt team och hjälpa våra kunder med deras frågor och problem. Du kommer att arbeta med att svara på inkommande samtal från våra befintliga kunder och hjälpa dem med deras behov och frågor.

Uppdragets huvudsakliga uppgifter

• Svara på inkommande samtal från våra kunder och hjälpa dem med deras frågor och problem

• Arbeta med att lösa kundproblem och förbättra kundupplevelsen

• Kommunicera effektivt och professionellt med kunder via telefon och e-post

• Arbeta i ett team för att uppnå gemensamma mål och förbättra kundupplevelsen

Uppdragets krav

• Goda kunskaper i svenska och engelska

• God kommunikationsförmåga och förmåga att arbeta i ett team

• Förmåga att arbeta under press och hantera komplexa situationer

• Förmåga att lära sig nya saker och utveckla sina färdigheter

Uppdragets fördelar

• Möjlighet att arbeta i ett dynamiskt team och hjälpa våra kunder

• Möjlighet att utveckla sina färdigheter och kunskaper

• Möjlighet att arbeta med en bred och varierad kundbas

• Möjlighet att arbeta i en internationell miljö och med kunder från olika kulturer

Om Webhelp

Webhelp är ett globalt kundtjänstföretag som erbjuder kundtjänst och försäljningstjänster till företag och organisationer. Vi har kontor i mer än 70 länder och arbetar med över 100 000 kunder och kunder runt om i världen.

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