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Customer Service Representative
hace 2 meses
Join Our Team as a Customer Service Representative
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide product and service information to customers, addressing their questions and concerns
- Work collaboratively with internal teams to resolve customer issues and improve overall customer experience
- Participate in ongoing training and development to stay up-to-date on products and services
- Meet or exceed performance metrics and targets
Requirements
- Bilingual or proficient in Swedish and advanced in English
- Adaptable, customer-focused, and able to learn tasks and processes quickly
- Energetic and well-developed communication skills
- Excellent time management skills and ability to work in a fast-paced environment
- Good computer skills and knowledge of Microsoft and Internet
What We Offer
- Full-time 39 hours/week permanent contract with flexible working hours
- Competitive salary and benefits package
- Opportunities for career development and growth
- Collaborative and dynamic work environment
About Us
Empresa Reconocida is a leading provider of customer service solutions, dedicated to delivering exceptional experiences to our clients and their customers. We are committed to creating a positive and inclusive work environment, where our employees can grow and thrive.
