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Tarragona, España Mytheresa A tiempo completoTo support our Customer Care team we are searching for a Customer Care & Fashion Advisor – UK English (f/m/d) to be based in our Barcelona office.WHAT YOU WILL DOAdvisory and support services for our international premium clients concerning the order processAnswering customer requests (phone calls and e-mails)Providing the best in class customer service...
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Tarragona, España Mytheresa A tiempo completoTo support our Customer Care team we are searching for a Customer Care & Fashion Advisor – UK English (f/m/d) to be based in our Barcelona office.WHAT YOU WILL DO Advisory and support services for our international premium clients concerning the order process Answering customer requests (phone calls and e-mails) Providing the best in class customer service...
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Tarragona, España Mytheresa A tiempo completoTo support our Customer Care team we are searching for a Customer Care & Fashion Advisor – UK English (f/m/d) to be based in our Barcelona office.WHAT YOU WILL DOAdvisory and support services for our international premium clients concerning the order processAnswering customer requests (phone calls and e-mails)Providing the best in class customer service...
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Tarragona, España Mytheresa A tiempo completoTo support our Customer Care team we are searching for a Customer Care Fashion Advisor – UK English (f/m/d) to be based in our Barcelona office.WHAT YOU WILL DOAdvisory and support services for our international premium clients concerning the order processAnswering customer requests (phone calls and e-mails)Providing the best in class customer service...
Customer Care
hace 2 meses
We are seeking a highly skilled Customer Care & Fashion Advisor to join our team in Barcelona. As a key member of our Customer Care team, you will be responsible for providing exceptional customer service and support to our international premium clients.
Key Responsibilities- Provide advisory and support services to customers regarding the order process.
- Answer customer inquiries and resolve issues in a timely and professional manner.
- Collaborate with cross-functional teams to troubleshoot product/customer related issues.
- Continuously improve internal processes to ensure seamless customer experience.
- Excellent verbal and written knowledge of US English at native level.
- First experience in customer care or a related industry.
- Conscientiousness when dealing with customer data.
- Flexibility and ability to work under pressure.
- Proactive with good organizational skills and time management.
- Working computer skills required (MS-Office).
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
- Flexible working hours and remote work options.
- Access to training and development programs.
Mytheresa is a leading global digital luxury shopping platform. We are passionate about providing exceptional customer experiences and building a strong, diverse, and inclusive team. We value expertise, motivation, and individuality, and strive to create a fast and equal hiring process.
