Customer Service Representative

hace 1 semana


Palma, Baleares, España Jet2 A tiempo completo

Job Summary

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Jet2. As a key member of our Ground Operations Team, you will be responsible for providing exceptional customer service and administrative support to our customers and colleagues.

Key Responsibilities:

  • Maintain accurate and up-to-date staff records, stock levels, and uniform ordering
  • Support the operation with tasks such as overtime processing, colleague car parking, temporary ID processing, and colleague rostering
  • Play a key role in supporting recruitment activity, ensuring a smooth and consistent process
  • Perform ad hoc tasks, including managing petty cash and processing invoices

Requirements:

  • Strong background in administration and proficiency in Microsoft packages, including Word, Excel, and Outlook
  • Excellent planning and organizational skills, with meticulous attention to detail
  • Strong verbal and written communication skills, with a strong teamwork ethos
  • Knowledge of airport and passenger operations processes, with experience in an airport environment an advantage
  • Fluency in English and Spanish

What We Offer:

  • Competitive salary, with annual pay review
  • 45 days holiday entitlement per annum, including Bank Holidays
  • 3 x salary life assurance
  • Generous Discretionary Profit Share Scheme

About Us:

Jet2 is a leading leisure airline and tour operator, operating scheduled flights to holiday destinations in the Mediterranean, the Canary Islands, and European Leisure Cities from our 12 UK bases. We are a dynamic and forward-thinking business, committed to providing exceptional customer service and creating memorable holiday experiences for our customers.



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