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Customer Service Representative
hace 2 meses
About the Role
We are seeking a highly organized and detail-oriented individual to join our Ground Operations Team as a Customer Helper - Base Administrator. This is a pivotal role that requires strong administration skills, excellent communication, and a passion for delivering exceptional customer experiences.
Key Responsibilities
- Maintain accurate and up-to-date staff records, stock levels, and uniform ordering.
- Support the operation with tasks such as overtime processing, colleague car parking, temporary ID processing, and colleague rostering.
- Play a key role in supporting recruitment activity, ensuring a smooth and consistent process.
- Perform ad hoc tasks, including managing petty cash and processing invoices.
Requirements
To be successful in this role, you will have a strong background in administration, excellent planning and organizational skills, and meticulous attention to detail. You will also possess strong verbal and written communication skills, a strong teamwork ethos, and the ability to speak and write both English and Spanish.
What We Offer
- A competitive salary with annual pay review.
- 45 days holiday entitlement per annum (including Bank Holidays).
- 3 x salary life assurance.
- Generous Discretionary Profit Share Scheme.
About Us
We are a leading leisure airline operating scheduled flights to holiday destinations in the Mediterranean, the Canary Islands, and to European Leisure Cities from our 12 UK bases. We are committed to delivering exceptional customer experiences and providing our colleagues with a range of benefits and opportunities for growth and development.
