Technology Administration Trainee

hace 4 semanas


Madrid, Madrid, España Radisson Hotel Group A tiempo completo

We are seeking a dedicated intern to join our IT Team at Radisson Hotel Group's EMEA headquarters. This internship will last for a duration of 6 months.

The IT intern will play a crucial role in supporting the IT department by assisting with various daily operations and projects. This position offers a valuable opportunity to enhance service quality and ensure seamless business operations. During the initial weeks, the intern will receive training from IT Managers to acquire the essential skills and knowledge needed to become an independent problem-solver.

DURATION: 6 months.

KEY RESPONSIBILITIES:

· Assist the IT team with routine support and administrative tasks.

· Set up various equipment including laptops, workstations, devices, and accounts.

· Collaborate on the execution of small-scale projects with the team.

· Manage inventory effectively.

· Address service issues and requests promptly (Help Desk).

· Participate in tracking and resolving IT tickets.

A SUCCESSFUL TRAINEE:

· Must be enrolled in an academic program to qualify for the internship.

· Should have a background in IT-related studies.

· Must possess a solid understanding of Microsoft Windows 10/11 (installation, configuration, imaging solutions), with knowledge of Android/iOS; familiarity with MacOS is a plus.

· Should be supportive and collaborative.

· Experience with video collaboration systems (e.g., Logitech or Teams-based) is advantageous.

· Proficiency in Excel, Word, and PowerPoint is required; familiarity with other MS365 tools, especially Teams, is beneficial.

· Must be fluent in English, both written and verbal.

· Attention to detail and accuracy are essential.

· Strong communication skills and soft skills are necessary.

· Ability to prioritize tasks and work under tight deadlines is crucial.

· Must demonstrate trustworthiness, passion, and integrity.

· Must be eligible to work in Europe.

COMPANY DESCRIPTION:

Radisson Hotel Group is a leading hotel company operating in over 80 countries, featuring renowned brands such as Radisson and Park Inn. For more information about our company, please visit our website.


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