Customer Support Trainee

hace 3 semanas


Madrid, Madrid, España General Mills A tiempo completo

Exciting developments are underway in the Europe and Australia (EUAU) region. Our dedicated team of over 2,500 individuals contributes their enthusiasm to our offices, manufacturing facilities, R&D center, and commercial/distributor markets throughout Europe, Australia, and New Zealand. With a legacy of over 150 years, we are committed to connecting people with the food they cherish. Our well-known brands, including Old El Paso, Häagen-Dazs, Nature Valley, Betty Crocker, Fibre One, and Latina Fresh, drive our ambition to be the leading growth force in the food sector for EUAU. In a rapidly evolving world, we aim to stay ahead and seek individuals who share our passion for food and are eager to influence the future.

Role Overview

As a member of the Supply Chain team, the Customer Service Intern will work under the guidance of the Customer Service & Logistics Manager.

Key Responsibilities:

Assist the Customer Service team with the following tasks:

  • Provide support to the sales team
  • Oversee the Order to Cash process for clients
  • Aid the Customer Service team with the invoicing procedures
  • Manage internal processes for customer claims
  • Handle invoices from suppliers
  • Report on point of sales data

What You Will Contribute to the Team

Qualifications:

  • FP in Administration, Management, or related fields
  • Proficient in English
  • Strong command of Spanish

Skills and Competencies:

  • Proficient in Microsoft Office
  • Excellent interpersonal and administrative abilities
  • Familiarity with SAP
  • Strong analytical skills with a focus on execution
  • Results-oriented mindset

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