Customer Support Trainee
hace 3 semanas
Exciting developments are underway in the Europe and Australia (EUAU) region. Our dedicated team of over 2,500 individuals contributes their enthusiasm to our offices, manufacturing facilities, R&D center, and commercial/distributor markets throughout Europe, Australia, and New Zealand. With a legacy of over 150 years, we are committed to connecting people with the food they cherish. Our well-known brands, including Old El Paso, Häagen-Dazs, Nature Valley, Betty Crocker, Fibre One, and Latina Fresh, drive our ambition to be the leading growth force in the food sector for EUAU. In a rapidly evolving world, we aim to stay ahead and seek individuals who share our passion for food and are eager to influence the future.
Role Overview
As a member of the Supply Chain team, the Customer Service Intern will work under the guidance of the Customer Service & Logistics Manager.
Key Responsibilities:
Assist the Customer Service team with the following tasks:
- Provide support to the sales team
- Oversee the Order to Cash process for clients
- Aid the Customer Service team with the invoicing procedures
- Manage internal processes for customer claims
- Handle invoices from suppliers
- Report on point of sales data
What You Will Contribute to the Team
Qualifications:
- FP in Administration, Management, or related fields
- Proficient in English
- Strong command of Spanish
Skills and Competencies:
- Proficient in Microsoft Office
- Excellent interpersonal and administrative abilities
- Familiarity with SAP
- Strong analytical skills with a focus on execution
- Results-oriented mindset
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