Customer Support Specialist

hace 5 días

Madrid, Madrid, España Agilent Technologies Inc. A tiempo completo
Job Summary

Agilent Technologies Inc. is seeking a highly skilled Customer Support Specialist to join our team in Spain. As a key member of our service organization, you will be responsible for providing technical support to our customers in the Spain region, ensuring their chromatography instruments are running smoothly and efficiently.

Key Responsibilities
  • Provide on-site technical support to customers, including installation, implementation, maintenance, and repair of chromatography instruments and systems.
  • Diagnose and resolve product performance issues, ensuring minimal downtime and maximum customer satisfaction.
  • Collaborate with internal teams, including Sales, Marketing, and R&D, to provide solutions to customers and drive business growth.
  • Deliver internal technical training and maintenance seminars to field engineers and customers, enhancing their knowledge and skills.
  • Qualify leads and participate in customer/vendor credentialing requirements to gain access to customer sites.
Requirements
  • Bachelor's or Master's Degree in a relevant field, such as chemistry, biology, or engineering.
  • At least 8+ years of relevant experience in chromatography instrumentation support or a related field.
  • Strong technical skills, including knowledge of chromatography instruments, software, and networking products.
  • Excellent written and verbal communication skills, with the ability to communicate complex technical information to customers and internal stakeholders.
  • Logical approach to problem-solving, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Strong attention to detail and processes, ensuring compliance with Agilent's Quality standards.
What We Offer
  • A full-time, permanent position based in Spain, with a company car provided for travel to customer sites.
  • Opportunities for professional growth and development, including training and certification programs.
  • A competitive salary and benefits package, including core global benefits and additional Spanish business benefits.
  • A dynamic and supportive work environment, with a focus on customer satisfaction and business growth.

  • Customer Support Specialist

    hace 5 días

    Madrid, Madrid, España Anicare Europe GmbH A tiempo completo

    Customer Support Specialist PositionWe are looking for a dedicated Customer Support Specialist with outstanding communication skills to become a vital part of our innovative team. This position allows for complete remote work with flexible arrangements, including options for shared office spaces.As an essential contributor, you will significantly influence...

  • Customer Support Specialist

    hace 4 semanas

    Madrid, Madrid, España Anicare Europe GmbH A tiempo completo

    Customer Support Specialist PositionWe are looking for a dedicated Customer Support Specialist with outstanding communication skills to become a vital part of our innovative team. This position allows for complete remote work with flexible arrangements, including options for shared office spaces.As an essential contributor, you will significantly influence...

  • Customer Support Specialist

    hace 4 días

    Madrid, Madrid, España Green Eagle Solutions A tiempo completo

    Job OverviewGreen Eagle Solutions, a leading provider of renewable energy solutions, is seeking a highly skilled Customer Support Specialist to join our team. As a key member of our customer success team, you will be responsible for delivering exceptional support to our customers, ensuring their satisfaction and loyalty to our brand.Key...

  • Customer Support Specialist

    hace 5 días

    Madrid, Madrid, España Green Eagle Solutions A tiempo completo

    Job OverviewGreen Eagle Solutions, a leading provider of renewable energy solutions, is seeking a highly skilled Customer Support Specialist to join our team. As a key member of our customer success team, you will be responsible for delivering exceptional support to our customers, ensuring their satisfaction and loyalty to our brand.Key...

  • Technical Support Specialist

    hace 1 día

    Madrid, Madrid, España Software & Support Media Gmbh A tiempo completo

    About UsSoftware & Support Media GmbH is a leading provider of innovative software solutions. We empower businesses to thrive in a rapidly changing world by delivering cutting-edge technology and exceptional support.Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our technical support team, you...

  • Technical Support Specialist

    hace 19 horas

    Madrid, Madrid, España Software & Support Media Gmbh A tiempo completo

    About UsSoftware & Support Media GmbH is a leading provider of innovative software solutions. We empower businesses to thrive in a rapidly changing world by delivering cutting-edge technology and exceptional support.Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our technical support team, you...

  • Technical Customer Support Specialist

    hace 5 días

    Madrid, Madrid, España Northreach A tiempo completo

    We are seeking a skilled Technical Customer Support Specialist to join our team at Northreach. As a Technical Customer Support Specialist, you will be responsible for providing exceptional support to our VIP customers through various communication channels.Key Responsibilities:Engage with VIP customers to address their technical inquiries and provide...

  • Technical Customer Support Specialist

    hace 4 días

    Madrid, Madrid, España Northreach A tiempo completo

    We are seeking a skilled Technical Customer Support Specialist to join our team at Northreach. As a Technical Customer Support Specialist, you will be responsible for providing exceptional support to our VIP customers through various communication channels.Key Responsibilities:Engage with VIP customers to address their technical inquiries and provide...

  • Customer Support Specialist

    hace 5 días

    Madrid, Madrid, España Grupo Crit A tiempo completo

    Job SummaryGrupo Crit is seeking a highly skilled and customer-focused Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional technical support and problem-solving abilities to our customers.Key ResponsibilitiesIdentify, evaluate, and prioritize customer problems and...

  • Customer Support Specialist

    hace 4 días

    Madrid, Madrid, España Grupo Crit A tiempo completo

    Job SummaryGrupo Crit is seeking a highly skilled and customer-focused Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional technical support and problem-solving abilities to our customers.Key ResponsibilitiesIdentify, evaluate, and prioritize customer problems and...

  • Customer Support Specialist

    hace 3 días

    Madrid, Madrid, España Learnship A tiempo completo

    About LearnshipLearnship is a leading provider of online language learning solutions. We help enterprises succeed in global markets by breaking down cross-cultural communication barriers.Our MissionWe aim to provide high-quality language learning solutions that enable individuals and organizations to succeed in a globalized world.Job SummaryWe are seeking a...

  • Customer Support Specialist

    hace 3 días

    Madrid, Madrid, España Learnship A tiempo completo

    About LearnshipLearnship is a leading provider of online language learning solutions. We help enterprises succeed in global markets by breaking down cross-cultural communication barriers.Our MissionWe aim to provide high-quality language learning solutions that enable individuals and organizations to succeed in a globalized world.Job SummaryWe are seeking a...

  • Customer Support Specialist

    hace 3 meses

    Madrid, Madrid, España bioMerieux SA Career Site - MULTI-LINGUAL A tiempo completo

    A family-owned company, bioMérieux has grown to become a world leader in the field of in vitro diagnostics. For 60 years and across the world, we have imagined and developed innovative diagnostics solutions to improve public health. Today, our teams are spread across 45 countries and serve 160 countries with the support of a large distribution network.Come...

  • Customer Support Specialist

    hace 7 días

    Madrid, Madrid, España Importante empresa A tiempo completo

    We are seeking a skilled Customer Support Specialist to join our team at Importante empresa. As a key member of our Technical Support 24x7 Call Center, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective customer support via phone, email, and other communication...

  • Customer Support Specialist

    hace 5 días

    Madrid, Madrid, España Importante empresa A tiempo completo

    We are seeking a skilled Customer Support Specialist to join our team at Importante empresa. As a key member of our Technical Support 24x7 Call Center, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective customer support via phone, email, and other communication...

  • Technical Support Specialist

    hace 18 horas

    Madrid, Madrid, España Software & Support Media GmbH A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Software & Support Media GmbH. As a key member of our Unicorn Pre-IPO Global Customer Technical Support Team, you will play a critical role in helping our customers overcome complex technical issues.Key ResponsibilitiesCollaborate with customers to troubleshoot and...

  • Technical Support Specialist

    hace 1 día

    Madrid, Madrid, España Software & Support Media GmbH A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Software & Support Media GmbH. As a key member of our Unicorn Pre-IPO Global Customer Technical Support Team, you will play a critical role in helping our customers overcome complex technical issues.Key ResponsibilitiesCollaborate with customers to troubleshoot and...

  • Customer Support Specialist

    hace 16 horas

    Madrid, Madrid, España Rippling A tiempo completo

    About RipplingRippling is a leading provider of cloud-based human capital management (HCM) solutions, offering a comprehensive platform that streamlines HR, IT, and finance operations for businesses of all sizes.Our MissionWe are committed to empowering organizations to manage their workforce more efficiently, effectively, and securely. Our platform enables...

  • Customer Support Specialist

    hace 1 día

    Madrid, Madrid, España Rippling A tiempo completo

    About RipplingRippling is a leading provider of cloud-based human capital management (HCM) solutions, offering a comprehensive platform that streamlines HR, IT, and finance operations for businesses of all sizes.Our MissionWe are committed to empowering organizations to manage their workforce more efficiently, effectively, and securely. Our platform enables...

  • Multilingual Customer Support Specialist

    hace 4 días

    Madrid, Madrid, España Cross Border Talents A tiempo completo

    We are Cross Border Talents, a company that specializes in providing top-notch customer support services to clients across the globe. We are currently seeking a highly skilled and multilingual customer support specialist to join our team in Portugal.Key Responsibilities:Provide exceptional customer support to clients in multiple languages, including Italian,...