Clinical Product Support Trainee

hace 3 semanas


Madrid, Madrid, España Roche A tiempo completo

Position Overview

About Roche Diagnostics

Roche Diagnostics, a segment of the renowned Swiss Roche Group, is committed to enhancing healthcare through innovative solutions. We focus on developing efficient, safe, and rapid systems for the in-vitro diagnostics sector, catering to patient self-monitoring and the research community.

Role Responsibilities:

As a Clinical Product Support Trainee, you will deliver expert telephone-based technical and application assistance to users of our analyzers within the Anatomic Pathology and Molecular Biology divisions. Your role will involve:

  • Ensuring effective communication and follow-up with customers to facilitate quick resolution of inquiries or issues.
  • Collaborating proactively with clients to enhance their experience with our products.
  • Working remotely while the company provides necessary equipment.

Candidate Profile:

We are looking for individuals who meet the following criteria:

  • Students pursuing a degree in Biomedical Engineering and/or Biomedicine.
  • Eligible to establish curricular and/or extracurricular internship agreements.
  • Proficient in Spanish and English (conversational and strong writing skills); proficiency in Portuguese is essential.
  • Demonstrated proactivity and a solution-oriented mindset.
  • Ability to work collaboratively within a team environment.
  • Genuine interest in emerging technologies.
  • Strong analytical thinking skills.


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