Clinical Product Support Trainee
hace 3 semanas
Position Overview
About Roche Diagnostics
Roche Diagnostics is a key segment of the Swiss Roche Group, committed to enhancing healthcare through innovative solutions. We specialize in developing rapid, safe, and effective systems for the in-vitro diagnostics sector, catering to patient self-monitoring and the research community.
Role Responsibilities:
The primary focus of this role is to deliver expert telephone-based technical and application support to users of our analyzers within the Anatomic Pathology and Molecular Biology sectors. This involves maintaining exceptional communication, follow-up, and proactive collaboration with customers to ensure swift resolution of any inquiries or issues presented. The work is conducted remotely, with the necessary equipment provided by the company.
Ideal Candidate Profile:
- Enrolled students in Biomedical Engineering and/or Biomedicine.
- Capable of establishing curricular and/or extracurricular internship agreements.
- Proficiency in Spanish and English (conversational and strong writing skills); Portuguese is essential.
- Demonstrates proactivity and a solution-oriented mindset.
- Strong emphasis on teamwork and collaborative efforts.
- Keen interest in emerging technologies.
- Possesses analytical thinking abilities.
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