Product Specialist Trainee
hace 5 días
About Roche Diagnostics
We are a leading medical technology company dedicated to improving healthcare through innovative diagnostic solutions.
Job Summary
We are seeking a Product Specialist Trainee to provide technical support to our customers in the Anatomic Pathology and Molecular Biology product lines.
Key Responsibilities
- Provide specialized telephone technical support to customers, resolving issues and answering questions in a timely and professional manner.
- Collaborate with customers to understand their needs and provide proactive solutions to improve their experience.
- Work closely with internal teams to ensure seamless support and resolution of customer issues.
- Develop and maintain a deep understanding of our products and technologies to provide expert support.
- Participate in training and development programs to enhance technical skills and knowledge.
Requirements
- Students of Biomedical Engineering and/or Biomedicine.
- Able to make curricular and/or extracurricular internship agreements.
- Languages: Spanish, English (conversational and good writing skills), Portuguese is a must.
- Proactive.
- Solution-oriented.
- Teamwork and collaboration.
- Interest in new technologies.
- Analytical thinking.
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