Product Specialist Trainee

hace 5 días


Madrid, Madrid, España Roche A tiempo completo

About Roche Diagnostics

We are a leading medical technology company dedicated to improving healthcare through innovative diagnostic solutions.

Job Summary

We are seeking a Product Specialist Trainee to provide technical support to our customers in the Anatomic Pathology and Molecular Biology product lines.

Key Responsibilities

  • Provide specialized telephone technical support to customers, resolving issues and answering questions in a timely and professional manner.
  • Collaborate with customers to understand their needs and provide proactive solutions to improve their experience.
  • Work closely with internal teams to ensure seamless support and resolution of customer issues.
  • Develop and maintain a deep understanding of our products and technologies to provide expert support.
  • Participate in training and development programs to enhance technical skills and knowledge.

Requirements

  • Students of Biomedical Engineering and/or Biomedicine.
  • Able to make curricular and/or extracurricular internship agreements.
  • Languages: Spanish, English (conversational and good writing skills), Portuguese is a must.
  • Proactive.
  • Solution-oriented.
  • Teamwork and collaboration.
  • Interest in new technologies.
  • Analytical thinking.


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