Customer Service Representative

hace 6 días

Málaga, Málaga, España Importante empresa A tiempo completo
About the Job

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer experience team, you will be responsible for delivering exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.

Key Responsibilities
  • Provide top-notch customer service to clients via phone, email, and chat
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with internal teams to resolve complex customer issues
  • Meet or exceed customer satisfaction targets and key performance indicators
  • Stay up-to-date with product knowledge and industry trends to provide informed solutions to customers
Requirements
  • Fluent Dutch language skills (written and spoken)
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and attention to detail
  • Ability to work independently and as part of a team
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance
About Us

We are a leading provider of customer experience solutions, with a strong presence in the telecom industry. Our team is passionate about delivering exceptional service and building long-term relationships with our clients. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.

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