Customer Service Representative
hace 1 día
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our e-commerce support team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities
- Provide timely and effective customer support via phone, email, and chat
- Assist customers with their online shopping experiences, resolving any issues or concerns they may have
- Collaborate with our team to achieve customer satisfaction and sales targets
- Stay up-to-date with product knowledge and company policies to provide accurate and helpful information to customers
- Participate in ongoing training and development to improve customer service skills and product knowledge
Requirements
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong problem-solving and analytical skills
- Proficiency in Microsoft Office and internet applications
- Fluency in English and native-level proficiency in Dutch
What We Offer
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Relocation package for non-Spanish residents
- Private health and dental insurance
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