Customer Care Representative Part-time
hace 4 semanas
At EasyPark, we love cities. We love them for work, for play and everything in between. That’s why our mission is to make life in cities that much easier - by taking care of the parking. With the use of technology, we break barriers, helping improve the urban experience. Our aim is to create a scenario where parking supply and driver demand are balanced not due to additional parking spots and fewer cars, but thanks to predictive technology that connects our users to available spots.
We are looking for a Customer Care Representative to join our team as **part-time evening shifts and Saturdays**, working primarily from our office in central Madrid.
**The Role**
As a Customer Care Representative, you are part of a team of friendly colleagues in an international environment.You will be responsible for providing our customers with a professional service, high availability and flexibility. You will work primarily with B2C and B2B customers in the Spanish market.
**You will contribute & make an impact through**:
- Actively work with onboarding of customers, customer loyalty and win-back
- Administration/Back office tasks
- Going the extra mile of leaving our customers with a positive feeling when they have been in contact with us on the phone, through E-mail, through social media channels or any other channel used by the company at any given time.
- Supporting the collection of information about what customers are contacting us about by logging contacts according to the company policy at any given time.
- Continuously work to identify ways to improve our internal processes within Customer Care and escalate to team manager and process drivers.
**A**bout you**
We are looking for you who has a genuine interest in Customer Service and enjoys working in a fast-paced team environment. A social team player with an understanding of what a great Customer Experience means and who is independent at the same time. You are curious and like to challenge yourself, to step out of your comfort zone and to try out new things to develop and grow. Feedback is something you welcome with humbleness. For this position we are looking for you who is available to work **part-time during evening hours and on Saturdays.**
**Your background**
- Previous work experience within Customer Care and/or sales
- Feel motivated by working with others towards common goals
- Written and oral fluency in Spanish and English.
- The knowledge of Catalan or Portuguese is a plus.
This role is based in Madrid.
**Life at EasyPark**
We are a values-driven company with an international culture and a global presence. By providing an environment with space to grow and room for autonomy, we believe in encouraging and supporting our team members to take initiatives and act outside of their comfort zone. To have an open mind and embracing change is a part of our DNA. At EasyPark we are dedicated to maintaining an open culture where the voice of each person is heard, and we play as one team across the globe. Diversity is something we celebrate and we are committed to creating an inclusive environment for everyone.
-
Customer Care Representative Part-time
hace 1 mes
Madrid, España EasyPark Group A tiempo completoAt EasyPark, we love cities. We love them for work, for play and everything in between. That’s why our mission is to make life in cities that much easier - by taking care of the parking. With the use of technology, we break barriers, helping improve the urban experience. Our aim is to create a scenario where parking supply and driver demand are balanced...
-
French Customer Care Guide
hace 4 días
Madrid, España Trek Bicycle Sl A tiempo completoJob Description Job Title: French Customer Care GuideReports to: Customer Care ManagerLocation: Tres Cantos, Madrid, Spain - South EU OfficeJob Type: Full Time, Permanent – Hybrid PositionPosition Description Trek Customer Care team is looking for a hardworking, positive person who loves both bikes and people. This position will be working with our...
-
External-Customer Service Representative
hace 15 horas
Madrid, Madrid, España Solventum A tiempo completoWelcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Solventum with the position of External-Customer Service Representative (m/f/x) - Solventum which was opened this.If this job matches your qualifications, please send your application directly through our latest Job site. Indeed,...
-
Sr Customer Service Representative
hace 11 horas
Madrid, España Thermo Fisher Scientific A tiempo completo: Responsible for order entry into company ERP system to ensure all customer and Thermo requirements are met from the time of initial order receipt until the product is delivered and invoiced. Job Duties: • Complete all Thermo contract review requirements and coordinate with Accounting as necessary to assist in account set up. • Verify product/stock...
-
Customer Care Leader, Digital Banking
hace 4 semanas
Madrid, España Western Union A tiempo completo**Customer Care Leader, Digital Banking** - Madrid, Spain** Are you keen on ensuring the highest quality of customer experience in digital finance? Does working for a company where you can implement new strategies and solutions in the customer experience sound exciting to you? Are you interested in joining a globally diverse organization where our unique...
-
Customer Care Manager
hace 1 mes
Madrid, España Ucademy A tiempo completo¡Hola crack! En Ucademy, estamos buscando a nuestro futuro Customer Care Manager. ¿Tienes carácter emprendedor, iniciativa y te molan los retos? Entonces sigue leyendo. **Sobre nosotros Ucademy está fundada con el objetivo de revolucionar el estudio y convertirnos en la academia online más grande del mundo. Hemos vivido de primera mano los errores...
-
French Customer Care Guide
hace 6 días
Madrid, España Trek Bicycle SL A tiempo completoJob Description Job Title: French Customer Care Guide Reports to: Customer Care Manager Location: Tres Cantos, Madrid, Spain - South EU Office Job Type: Full Time, Permanent – Hybrid Position Position Description Trek Customer Care team is looking for a hardworking, positive person who loves both bikes and people. This position will...
-
Customer Care con Francés BilingÜe
hace 1 mes
Madrid, España Gi Group A tiempo completo-Búsqueda avanzada > PUESTO DÓNDE Busca tu empleo > **Mark this as favourite **CUSTOMER CARE CON FRANCÉS BILINGÜE (SECTOR LOGÍSTICA)** - Home / Ofertas de trabajo**2024-02-20**: **Media jornada**: **502 Eventual por circunstancias de la producción a jornada parcial**: Actualmente, desde GI GROUP nos encontramos en busca de CUSTOMER CARE, para para...
-
Senior Manager Emea
hace 1 mes
Madrid, España European Recruitment A tiempo completoOur partner are looking to hire a **Senior Manager **to work directly with the Director of Global Customer Care and the **EMEA Customer Care Sales Manager** to develop, implement, and execute Customer Care strategies and goals for our partners EMEA region, providing leadership and management of the EMEA Field Service, Spare Parts, and Rebuild departments...
-
Customer Care Supervisor
hace 4 semanas
Madrid, España Civitatis Tours SL. A tiempo completoDescripción ¿Te apasionan los viajes, la cultura y el ocio y tienes ganas de participar en el crecimiento de la empresa Nº 1 en servicios turísticos en español? Nuestro equipo no para de crecer y buscamos personas con talento e ilusión por desarrollarse. Somos un equipo joven, multicultural e innovador que entiende cada día como un desafío...
-
French Customer Care Guide
hace 3 semanas
Madrid, Madrid, España Trek Bikes A tiempo completoA bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your...
-
Customer Service Representative
hace 10 horas
Madrid, España General Mills A tiempo completoGreat things are happening in the Europe and Australia (EUAU) region. Each day, our 2,500 plus colleagues bring their passion to our offices, manufacturing sites, R&D center, and commercial/distributor markets across Europe, Australia, and New Zealand. We are energized by over 150 years of bringing people together with the food they love. With beloved brands...
-
Intake Care Representative
hace 1 semana
Madrid, España The Cigna Group A tiempo completoAbout usCigna Corporation is a global health service company. We provide healthcare products and services, group disability, life and accident insurance and international insurance – directly to individuals and through employers and intermediaries. Cigna’s mission is to help our customers improve their health, well-being and sense of security. We are an...
-
Primary Care Navigator
hace 1 mes
Madrid, España Novartis A tiempo completo2xfast 2xmore, this is how patients should have their experience improved inside the health care system either with an early diagnosis either with a better therapy, that's why primary care and hospital care have been supported with additional efforts. - PCN is a field-based role with the main objective to accelerate the patient journey from primary to...
-
Backoffice Customer Care
hace 1 mes
Madrid, España CIVITATIS A tiempo completo**Descripción**: ¿Te apasionan los viajes ✈️, la cultura y el ocio y tienes ganas de participar en el crecimiento de la empresa Nº 1 en servicios turísticos en español? Nuestro equipo no para de crecer y buscamos personas con talento e ilusión por desarrollarse. Somos un equipo joven, multicultural e innovador que entiende cada día como un...
-
Customer Support Representative
hace 3 semanas
Madrid, España Jobs for Humanity A tiempo completoJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. This is a remote position and in this role, you will be responsible for providing exceptional customer service and support, while also handling account receivables and collections from delinquent clients. As a key member of...
-
Backoffice Customer Care
hace 1 mes
Madrid, España Civitatis A tiempo completoDetalles - CATEGORÍA - Atención a clientes - SUBCATEGORÍA - Atención al cliente - SECTOR - Turismo - JORNADA LABORAL - Completa - NIVEL PROFESIONAL - Empleado - DEPARTAMENTO - Atención Al Cliente Descripción ¿Te apasionan los viajes ✈️, la cultura y el ocio y tienes ganas de participar en el crecimiento de la empresa Nº 1 en servicios...
-
Customer Care
hace 1 mes
Madrid, España Grupo Enel A tiempo completoID de trabajo 4554 **Customer Care**: **Información general**: - País- Spain- Estado/Región- Madrid- Ciudad- Madrid- Equipo- e-Mobility- Antigüedad- Experto- Tipo de trabajo- Fijo- Tipo de contratación- Tiempo Completo- Régimen de trabajo- Híbrido- Fecha de la publicación- 17-Apr-2023- Fecha de vencimiento- 17-May-2023**Description et...
-
Customer Success Representative
hace 1 mes
Madrid, España Taxdown A tiempo completoEn TaxDown estamos en búsqueda y captura de un/a **Customer Success Representative como Contractor** para que se una a nuestro equipo de Desarrollo de Negocio y Marketing. Y tu misión será clara: Lograr aumentar en número de clientes y empleados de empresas colaboradoras que usan TaxDown. ¡A vender se ha dicho! **¿QUIÉNES SOMOS?**: **Taxdown **nace...
-
Beca Customer Care Operations
hace 1 mes
Madrid, España Grupo Enel A tiempo completoID de trabajo 5787 **Beca Customer Care Operations**: **Información general**: - País- Spain- Estado/Región- Madrid- Ciudad- Madrid- Equipo- Customer Operations and Retail- Antigüedad- Júnior- Tipo de trabajo- Aprendiz/Becario- Tipo de contratación- Tiempo Completo- Régimen de trabajo- Híbrido- Fecha de la publicación- 12-Jun-2023- Fecha de...