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French Customer Care Guide
hace 1 mes
Job Description Job Title: French Customer Care GuideReports to: Customer Care ManagerLocation: Tres Cantos, Madrid, Spain - South EU OfficeJob Type: Full Time, Permanent – Hybrid PositionPosition Description Trek Customer Care team is looking for a hardworking, positive person who loves both bikes and people. This position will be working with our customers as well as our independent retailers. The ideal candidate will demonstrate strong communication skills through phone, email, and live chat. Retail experience a plus, bike knowledge a must.Position ResponsibilitiesAnswer customer inquiries via email, phone, or live chat from French customers.Communication with our retailers regarding questions and standard methodologies.Engage in continuous improvement and seek to contribute our customers.Acts as a resource for customers and retailers regarding product and technical questionsCommunicate with Product Managers to understand new and changing products.Provide continual feedback to product managers regarding customer experiences.Utilize databases and resources to research and resolve consumer inquiries.Participates in and volunteers for advocacy events.Position Requirements:Excellent written and verbal French language. Mid level of English language. Spanish language is a plus.Experience in Microsoft Office including Outlook, Word, Excel & PowerPoint.CRM & ERP Experience is valued.Quick thinking and can multi-task.Sense of urgency.Strong desire to be a contributing member of an outstanding customer service organization within the bicycle industry.Retail experience preferred.Good bicycle mechanic skills and technical knowledge.Must be a phenomenal communicator – verbal and written.Excellent customer service skills.Must be able to build and maintain relationships in a relationship-based customer care environment. Positive attitude and self-motivation are a requirement to Get Stuff Done. Team skills and a willingness to have fun while completing the goals are a must
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French Customer Care Guide
hace 2 meses
Madrid, España Trek Bikes A tiempo completoA bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us...
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French Customer Care Guide
hace 2 meses
Madrid, Madrid, España Trek Bikes A tiempo completoA bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your...
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Customer Care Specialist
hace 2 días
Madrid, España Zerog - Ai In Aviation A tiempo completoCustomer Care Specialist - French or Dutch Speaker Poland / SpainCustomer Care /Full Time /RemoteWhich location are you applying for?LinkedIn profileLoadingYour full LinkedIn profile willbe shared. Learn moreLet the employer know what pronouns you use so that they can address you correctly.Current companyLinks LinkedIn URLAre you legally authorized to work...
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Customer Care Professional
hace 2 semanas
Madrid, España Amex A tiempo completo**You Lead the Way. We’ve Got Your Back.**: With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create...
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Customer Care Professional
hace 2 semanas
Madrid, España Amex A tiempo completo**You Lead the Way. We’ve Got Your Back.**: With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create...
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Customer Care Manager
hace 6 días
Madrid, España Ucademy A tiempo completo¡Hola crack! En Ucademy, estamos buscando a nuestro futuro Customer Care Manager. ¿Tienes carácter emprendedor, iniciativa y te molan los retos? Entonces sigue leyendo. **Sobre nosotros Ucademy está fundada con el objetivo de revolucionar el estudio y convertirnos en la academia online más grande del mundo. Hemos vivido de primera mano los errores...
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Showroom y Customer Care
hace 2 meses
Madrid, España HEMPER A tiempo completo**Descripción de la compañía**: Hemper es un proyecto de cultura, moda e impacto. Trabajamos con complementos hechos en cañamo por comunidades vulnerables en Nepal. Vendemos en españa y en 11 países de Europa. **Descripción del puesto**: **Duración de las prácticas: Nos adaptamos al Estudiante en los meses a realizar las prácticas. **Mínimo...
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Customer Care Supervisor
hace 2 semanas
Madrid, España Civitatis A tiempo completo¿Te apasionan los viajes, la culturay el ocio y tienes ganas de participar en el crecimiento de la empresa Nº 1 en servicios turísticos en español? Nuestro equipo no para de crecer y buscamos personas con talento e ilusión por desarrollarse. Somos un equipo joven, multicultural e innovador que entiende cada día como un desafío y una nueva oportunidad...
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Escalated Customer Care Tl/coordinator French
hace 2 meses
Madrid, España lastminute.com A tiempo completoCompany Description We have specialised in creating amazing experiences and unforgettable memories - from hotels, city breaks and holidays to theatre, entertainment and spa days - and are committed to explore how technology can change the way people think about holidays. Every month, we reach 60 million unique users that search for and book their travel and...
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Customer Care Supervisor
hace 1 semana
Madrid, España Civitatis A tiempo completo**Descripción**: ¿Te apasionan los viajes, la cultura y el ocio y tienes ganas de participar en el crecimiento de la empresa Nº 1 en servicios turísticos en español? Nuestro equipo no para de crecer y buscamos personas con talento e ilusión por desarrollarse. Somos un equipo joven, multicultural e innovador que entiende cada día como un desafío y...
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Senior Manager Emea
hace 2 semanas
Madrid, España European Recruitment A tiempo completoERL are supporting a market leader in providing global multiple business sectors, Aerotech, Automated Systems & Foodtech. Our partner are looking to hire a **Senior Manager **to work directly with the Director of Global Customer Care and the **EMEA Customer Care Sales Manager** to develop, implement, and execute Customer Care strategies and goals for our...
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Senior Manager Emea
hace 4 días
Madrid, España European Recruitment A tiempo completoOur partner are looking to hire a **Senior Manager **to work directly with the Director of Global Customer Care and the **EMEA Customer Care Sales Manager** to develop, implement, and execute Customer Care strategies and goals for our partners EMEA region, providing leadership and management of the EMEA Field Service, Spare Parts, and Rebuild departments...
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Customer Service Financial Institution
hace 2 semanas
Madrid, España Foundever Spain A tiempo completoDescription Do you have a native level of French?Would you like to work in one of the most prestigious companies in the financial sector?Then this interests you!Your mission will be to provide customer service in the French language, both by phone and email, for an important financial institution.What do we offer?· Fixed discontinuous contract with 2 months...
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Customer Service Financial Institution
hace 2 semanas
Madrid, España Foundever Spain A tiempo completoDescription Do you have a native level of French?Would you like to work in one of the most prestigious companies in the financial sector?Then this interests you!Your mission will be to provide customer service in the French language, both by phone and email, for an important financial institution.What do we offer?· Fixed discontinuous contract with 2 months...
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Customer Service Financial Institution
hace 3 días
Madrid, España Foundever Spain A tiempo completoDescription: Do you have a native level of French? Would you like to work in one of the most prestigious companies in the financial sector?Then this interests you!Your mission will be to provide customer service in the French language, both by phone and email, for an important financial institution.What do we offer?· Fixed discontinuous contract with 2...
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Customer Service Financial Institution
hace 2 semanas
Madrid, España Foundever Spain A tiempo completoDescription Do you have a native level of French? Would you like to work in one of the most prestigious companies in the financial sector?Then this interests you!Your mission will be to provide customer service in the French language, both by phone and email, for an important financial institution.What do we offer?· Fixed discontinuous contract with 2...
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Customer Service Financial Institution
hace 2 semanas
Madrid, España Foundever Spain A tiempo completoDescription Do you have a native level of French? Would you like to work in one of the most prestigious companies in the financial sector?Then this interests you!Your mission will be to provide customer service in the French language, both by phone and email, for an important financial institution.What do we offer?· Fixed discontinuous contract...
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Customer Service Financial Institution
hace 2 semanas
Madrid, España Foundever Spain A tiempo completoDescription Do you have a native level of French? Would you like to work in one of the most prestigious companies in the financial sector?Then this interests you!Your mission will be to provide customer service in the French language, both by phone and email, for an important financial institution.What do we offer?· Fixed discontinuous contract with 2...
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Customer Service Financial Institution
hace 2 semanas
Madrid, España Foundever Spain A tiempo completoDescription Do you have a native level of French? Would you like to work in one of the most prestigious companies in the financial sector?Then this interests you!Your mission will be to provide customer service in the French language, both by phone and email, for an important financial institution.What do we offer?· Fixed discontinuous contract...
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Customer Service B2B French
hace 2 semanas
Madrid, España Foundever Spain A tiempo completoDescription We are looking for a professional fluent in French for a B2B Customer service position in an important company in the retail sector. The main function will be the control of the merchandise (once the merchandise leaves the factory, to which shops it is distributed, which products, in what time frame, merchandise left in stock, return of products...