![Amex](https://media.trabajo.org/img/noimg.jpg)
Customer Care Professional
hace 3 semanas
**You Lead the Way. We’ve Got Your Back.**:
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Go above and beyond at a company that sets the standard for customer-first service
As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day-from curating a unique travel or lifestyle experience to helping them with their everyday needs. And you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Find your place in service on #TeamAmex.
**How will you make an impact in this role?**:
- Build meaningful relationships with our customers by offering custom solutions and to negotiate a positive outcome for the Customer and American Express
- Uphold the Data Protection and Privacy Act for our Customers
- Update systems accurately and efficiently - Identifying process gaps and raising issues to leadership
- Prioritize to adapt to the ever-changing environment
- Great teammate and solution oriented
**Minimum Qualifications**:
- Fluent in French - written and oral skills
- Demonstrate personal excellence by remaining positive in difficult situations
- Navigate multiple systems and digital tools to service our customers
**Preferred Qualifications**:
- Min intermediate English and/or Spanish desirable
- Experience with French Anti-money laundering regulations
- Customer service experience in French market desired but not crucial
- Results oriented and KPI driven performer
- Display a passion to serve by delivering outstanding service in every interaction with our customers
- The ability to work in a fast-paced environment as well as multitask and re-prioritize on a regular basis
- Strong interpersonal, communication and listening skills
- Strong verbal and written communication skills
- Assertiveness to handle difficult conversations
- Excellent negotiation, influencing and resourcefulness skills
- Proactive, analytical, and problem-solving skills with strong attention to detail
- Outstanding organizational skills
- Confidence to work in a virtual, multicultural environment
- Proven track record to deliver a high efficiency and quality work under minimum supervision
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
-
Customer Care Professional
hace 6 días
Madrid, Madrid, España Amex A tiempo completoYou Lead the Way. Weve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other.Here, youll learn and grow as we help you create a career...
-
Customer Care Professional
hace 6 días
Madrid, Madrid, España Amex A tiempo completoYou Lead The Way. We've Got Your BackAt American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining...
-
Customer Care Professional
hace 6 días
Madrid, Madrid, España Amex A tiempo completoYou Lead the WayWe've Got Your Back:With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career...
-
Customer Care Professional
hace 6 días
Madrid, Madrid, España Amex A tiempo completoYou Lead The Way. We've Got Your BackAt American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining...
-
Customer Care Representative
hace 15 horas
Madrid, España Central Parking A tiempo completoCustomer Care Representative Part-time (Spain) At EasyPark, we love cities. We love them for work, for play and everything in between. That’s why our mission is to make life in cities that much easier – by taking care of the parking. With the use of technology, we break barriers, helping improve the urban experience. Our aim is to create a scenario...
-
Customer Care Professional
hace 5 días
Madrid, Madrid, España AMEX A tiempo completoAmerican Express sta cercando un nuovo membro per il proprio team a Madrid!In American Express crediamo che con il giusto supporto, le persone e le aziende possano fare progressi incredibili. Quando ti unisci al #TeamAmex, entri a far parte di una comunità diversificata di oltre colleghi, tutti con l'obiettivo comune di offrire un'esperienza eccezionale ai...
-
Customer Care Manager
hace 2 semanas
Madrid, España Ucademy A tiempo completo¡Hola crack! En Ucademy, estamos buscando a nuestro futuro Customer Care Manager. ¿Tienes carácter emprendedor, iniciativa y te molan los retos? Entonces sigue leyendo. **Sobre nosotros Ucademy está fundada con el objetivo de revolucionar el estudio y convertirnos en la academia online más grande del mundo. Hemos vivido de primera mano los errores...
-
Customer Care Professional
hace 6 días
Madrid, Madrid, España AMEX A tiempo completoYou Lead the Way. Weve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a...
-
Showroom y Customer Care
hace 2 meses
Madrid, España HEMPER A tiempo completo**Descripción de la compañía**: Hemper es un proyecto de cultura, moda e impacto. Trabajamos con complementos hechos en cañamo por comunidades vulnerables en Nepal. Vendemos en españa y en 11 países de Europa. **Descripción del puesto**: **Duración de las prácticas: Nos adaptamos al Estudiante en los meses a realizar las prácticas. **Mínimo...
-
Customer Care Supervisor
hace 3 semanas
Madrid, España Civitatis A tiempo completo¿Te apasionan los viajes, la culturay el ocio y tienes ganas de participar en el crecimiento de la empresa Nº 1 en servicios turísticos en español? Nuestro equipo no para de crecer y buscamos personas con talento e ilusión por desarrollarse. Somos un equipo joven, multicultural e innovador que entiende cada día como un desafío y una nueva oportunidad...
-
Customer Care Supervisor
hace 3 semanas
Madrid, España Civitatis A tiempo completo**Descripción**: ¿Te apasionan los viajes, la cultura y el ocio y tienes ganas de participar en el crecimiento de la empresa Nº 1 en servicios turísticos en español? Nuestro equipo no para de crecer y buscamos personas con talento e ilusión por desarrollarse. Somos un equipo joven, multicultural e innovador que entiende cada día como un desafío y...
-
Global Head of Customer Care
hace 6 días
Madrid, Madrid, España Straumann Group A tiempo completoPrimary Position ObjectivesAs the Global Head Customer Care, Connected Customer Solutions business unit (CCS), you will play a pivotal role in transforming the digital customer care strategy. Your primary responsibility will be to create, implement and oversee the customer care structure that will enable Straumann Group to deliver a best in industry...
-
Senior Manager Emea
hace 3 semanas
Madrid, España European Recruitment A tiempo completoERL are supporting a market leader in providing global multiple business sectors, Aerotech, Automated Systems & Foodtech. Our partner are looking to hire a **Senior Manager **to work directly with the Director of Global Customer Care and the **EMEA Customer Care Sales Manager** to develop, implement, and execute Customer Care strategies and goals for our...
-
Senior Manager Emea
hace 2 semanas
Madrid, España European Recruitment A tiempo completoOur partner are looking to hire a **Senior Manager **to work directly with the Director of Global Customer Care and the **EMEA Customer Care Sales Manager** to develop, implement, and execute Customer Care strategies and goals for our partners EMEA region, providing leadership and management of the EMEA Field Service, Spare Parts, and Rebuild departments...
-
Customer Care Supervisor
hace 5 días
Madrid, Madrid, España Civitatis A tiempo completo¿Te apasionan los viajes, la culturay el ocio y tienes ganas de participar en el crecimiento de la empresa No 1 en servicios turísticos en español?Nuestro equipo no para de crecer y buscamos personas con talento e ilusión por desarrollarse. Somos un equipo joven, multicultural e innovador que entiende cada día como un desafío y una nueva oportunidad...
-
Customer Care Manager
hace 6 días
Madrid, Madrid, España Ucademy A tiempo completoHola crackEn Ucademy, estamos buscando a nuestro futuro Customer Care Manager.¿Tienes carácter emprendedor, iniciativa y te molan los retos? Entonces sigue leyendo.**Sobre nosotrosUcademy está fundada con el objetivo de revolucionar el estudio y convertirnos en la academia online más grande del mundo. Hemos vivido de primera mano los errores que se...
-
Customer Care Professional
hace 6 días
Madrid, Madrid, España Amex A tiempo completoYou Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career...
-
French Customer Care Guide
hace 1 mes
Madrid, España Trek Bicycle Sl A tiempo completoJob Description Job Title: French Customer Care GuideReports to: Customer Care ManagerLocation: Tres Cantos, Madrid, Spain - South EU OfficeJob Type: Full Time, Permanent – Hybrid PositionPosition Description Trek Customer Care team is looking for a hardworking, positive person who loves both bikes and people. This position will be working with our...
-
Global Head of Customer Care Clearcorrect
hace 6 días
Madrid, Madrid, España Straumann Group A tiempo completoAbout Straumann GroupThe Straumann Group (SIX:STMN) is a global leader in tooth replacement and orthodontic solutions that restore smiles and confidence. It unites global and international brands that stand for excellence, innovation and quality in replacement, corrective and digital dentistry. In collaboration with leading clinics, institutes and...
-
Customer Care Supervisor
hace 5 días
Madrid, Madrid, España Civitatis Tours SL. A tiempo completoDescripción ¿Te apasionan los viajes, la cultura y el ocio y tienes ganas de participar en el crecimiento de la empresa No 1 en servicios turísticos en español? Nuestro equipo no para de crecer y buscamos personas con talento e ilusión por desarrollarse. Somos un equipo joven, multicultural e innovador que entiende cada día como un desafío y una...