Customer Service

hace 6 meses


Barcelona, España Page Personnel España A tiempo completo

Registrar los pedidos que se reciben a través de los distintos canales con precisión y prontitud, atendiendo a las normas de la empresa para su correcta tramitación en los departamentos involucrados.
- Asesorar a los clientes sobre las alternativas de materiales con ruptura de stock o sobre aquellos de los que el cliente requiere más información, enviando los presupuestos y facturas proformas de acuerdo a las necesidades planteadas.
- Gestionar con los departamentos involucrados, las consultas de los clientes asignados sobre plazos de materiales bajo pedido o materiales no existentes en nuestros catálogos y tarifas, así como consultas de precio con el comercial responsable de la cuenta, o al departamento de soporte comercial en el caso de clientes sin comercial asignado.
- Realizar la atención primaria a los clientes con consultas de estatus de entrega, peticiones de servicio técnico o coincidencias cuya resolución requiere la intervención de otros departamentos para solucionarla.
- Impulsar la venta de materiales en reventa o promoción en función de las pautas recibidas.

Tienes experiência como Customer Service o similar?|Cuentas con experiência en SAP?

FP administrtivo / ADE o similar.

4-5 años de experiência en funciones de Customer Service.

Cordialidad, amabilidad y excelente comunicación oral y escrita.

Atención al detalle.

Valorable experiência en SAP y Excel.

Valorable buen nível de inglés.

Importante empresa con más de 35 años de experiência en su sector que cuenta con oficinas en más de 18 países repartidas por todo el mundo.

Incorporación inmediata.

Salario. 24.000€B/A.

Horario: 09:00 a 18:00.

Flexibilidad y teletrabajo después del periodo de prueba.

Ubicación: Sant Vicenç dels Horts.

Importante empresa ubicada en Sant Vicenç dels Horts precisa incorporar a un/a Customer Service para su departamento ubicado en el Baix Llobregat.

Customer Service - Sant Vicenç dels Horts



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