Customer Support Specialist

hace 21 horas


Barcelona, España Cataloxy A tiempo completo

Publicada: 05.12.2024. Actual hasta: 19.12.2024 Estamos buscando a un nuevo miembro para el equipo de Customer Care, ¿estás preparado/a para el reto? Si la respuesta es sí, sigue leyendo cuáles serán tus principales responsabilidades:
Proporcionar una experiencia única a nuestros usuarios brindándoles un servicio de atención excelente vía email, teléfono y chat.Acompañamiento del cliente y resolución de dudas y preguntas relacionadas con nuestra web. Informar a nuestros clientes acerca de los beneficios que la plataforma le puede brindar en su día a día.Recoger feedback de clientes para mejoras del servicio y proactividad a la hora de sugerir mejoras y cambios en la plataforma.Dar soporte y asistencia a nivel interno gestionando las solicitudes de incidencias y petición por parte de otros departamentos.Contribuir y colaborar en un buen ambiente laboral compartiendo los valores de Doctoralia y trabajando en equipo.Un poco sobre la empresa DoctoraliaEncuentra un especialista médico en tu ciudad Consulta opiniones de pacientes, pregunta a los expertos en salud y reserva ahora cita por Internet.
Descripción de la ofertaCustomer Support Specialist - Híbrido en Barcelona Salario: a convenir
Área: Staffing/Agencias de Empleo Jornada laboral: completa
Sexo: indiferente
Empresa: Doctoralia

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