Administrative Coordinator
hace 7 días
**Job Summary**
Johnson Controls International is seeking a highly skilled and detail-oriented professional to join our dynamic team in Bratislava, Slovakia. As an Administrative Coordinator, you will play a critical role in ensuring the smooth operation of our business by managing and processing orders, reviewing and managing contracts data, and providing exceptional customer service.
**Key Responsibilities**
- Manage and process orders, including reviewing and verifying order details, and ensuring timely delivery.
- Review and manage contracts data in our ERP system, monitoring compliance with company policies and procedures.
- Process data for new orders and order modifications, including creating billing invoices and credit notes.
- Prepare and send indexation renewal letters to customers, and request guarantees for placed orders.
- Complete commercial correspondence and support project managers with order-related matters.
- Communicate verbally and in writing in Dutch and English, and be the first point of contact for contractual questions from customers.
- Check contracts and approvals in our CRM tool, and support and manage dispute resolution.
- Maintain the master data of our customers, and communicate proactively with clients.
- Run calculations for customer offers, and provide exceptional customer service.
**Requirements**
- Fluency in Dutch and English.
- Excellent verbal and written communication skills.
- Ability to effectively communicate with internal and external customers.
- Excellent proficiency with MS Office suite.
- Effective time management, in order to meet deadlines.
- A positive attitude and ability to provide excellent customer service.
- Ability to work independently and to carry out assignments to completion.
- A team player who enjoys working in a team environment.
**Preferred Qualifications**
- Previous experience in finance, customer service, order to cash, quote to cash, accounts receivable, billings, disputes, collections, contract administration, or legal-related work.
- High proficiency with MS Excel.
**About Johnson Controls International**
Johnson Controls International is a global leader in the building and automotive industries. Our Bratislava Business Centre is located in the vibrant city centre, offering an international working environment and a flexible working culture that combines office and home working. We offer a competitive salary, company benefits, and a €3000 joining bonus (subject to T&C's), plus a regularly monthly bonus after your first six months, meal vouchers, a recreation allowance, and retail discounts.
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