Administrative Coordinator with French Language Skills

hace 1 semana


Las Rozas, Madrid, España Johnson Controls International A tiempo completo
About the Role

We are seeking a highly skilled Administrative Coordinator with proficiency in French and English to join our dynamic team in Bratislava, Slovakia. As an Administrative Coordinator, you will play a key role in ensuring that our customers receive a first-class service experience.

Key Responsibilities
  • Manage and process orders, ensuring timely and accurate completion.
  • Review and manage contracts data in our ERP system, ensuring compliance with company policies.
  • Process data for new orders and order modifications, maintaining accurate records.
  • Create billing invoices and credit notes, ensuring accuracy and timeliness.
  • Prepare and send indexation renewal letters to customers, maintaining effective communication.
  • Request guarantees for placed orders, ensuring smooth transaction processing.
  • Complete commercial correspondence and support project managers with order-related matters, providing excellent customer service.
  • Communicate verbally and in writing in French and English, ensuring effective communication with internal and external customers.
  • Be the first point of contact for contractual questions from customers, providing accurate and timely responses.
  • Check contracts and approvals in our CRM tool, ensuring compliance and accuracy.
  • Support and manage dispute resolution, maintaining a positive and professional demeanor.
  • Maintain the master data of our customers, ensuring accuracy and up-to-date information.
  • Communicate proactively with clients, providing excellent customer service and support.
  • Run calculations for customer offers, ensuring accurate and timely responses.
Requirements
  • Fluency in French and English, with excellent verbal and written communication skills.
  • Ability to effectively communicate with internal and external customers, ensuring excellent customer service.
  • Excellent proficiency with MS Office suite, with ability to learn and adapt to new systems.
  • Effective time management, with ability to meet deadlines and prioritize tasks.
  • Positive attitude and ability to provide excellent customer service, with a focus on delivering high-quality results.
  • Ability to work independently and as part of a team, with a focus on collaboration and communication.
  • Minimum experience working in an administrative role, preferably within finance or legal.
Preferred Qualifications
  • Previous experience in finance, customer service, order to cash, quote to cash, accounts receivable, billings, disputes, collections, contract administration, or legal-related work.
  • High proficiency with MS Excel, with ability to analyze and interpret data.
About Johnson Controls International

Johnson Controls International is a global leader in the building and automotive industries, with a diverse range of products and services. Our Bratislava Business Centre is located in the vibrant city centre, with a diverse and international team of employees. We offer a flexible working culture, with a focus on collaboration and communication.

Benefits

We offer a competitive salary and company benefits, including a €3000 sign-on bonus and financial support towards the cost of housing for those relocating to Slovakia. Additionally, our flexible benefits program allows you to customize benefits from a selection of 3500 products and services, including gym membership, medical cover, and multi-sports cards.



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