Administrative Coordinator

hace 7 días


Las Rozas, Madrid, España Johnson Controls International A tiempo completo
About the Role

We are seeking a highly skilled and detail-oriented individual to join our team as an Administrative Coordinator. As a key member of our team, you will play a vital role in ensuring the smooth operation of our administrative functions.

Key Responsibilities
  • Manage and process orders, ensuring timely and accurate completion.
  • Review and manage contracts data in our ERP system, ensuring compliance with company policies.
  • Process data for new orders and order modifications, creating billing invoices and credit notes as needed.
  • Prepare and send indexation renewal letters to customers, requesting guarantees for placed orders.
  • Complete commercial correspondence and support project managers with order-related matters.
  • Communicate verbally and in writing in Dutch and English, serving as the first point of contact for contractual questions from customers.
  • Check contracts and approvals in our CRM tool, supporting and managing dispute resolution.
  • Maintain the master data of our customers, communicating proactively with clients.
  • Run calculations for customer offers, utilizing excellent proficiency with MS Excel.
Requirements
  • Fluency in Dutch and English, with excellent verbal and written communication skills.
  • Ability to effectively communicate with internal and external customers.
  • Excellent proficiency with MS Office suite, including Excel.
  • Effective time management, meeting deadlines and prioritizing tasks.
  • Positive attitude and ability to provide an excellent customer service.
  • Ability to work independently and carry out assignments to completion.
  • Team player with a strong work ethic and commitment to excellence.
Preferred Qualifications
  • Previous experience in finance, customer service, order to cash, quote to cash, accounts receivable, billings, disputes, collections, contract administration, or legal-related work.
  • High proficiency with MS Excel, with experience in data analysis and reporting.
About Johnson Controls International

Johnson Controls International is a leading global provider of building technologies and solutions. We are committed to delivering exceptional customer service and supporting the growth and development of our employees.



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