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Order Entry and Billing Specialist with International Experience
hace 2 meses
We are seeking a highly skilled Administrative Coordinator with French language skills to join our dynamic team in Bratislava, Slovakia. As an Administrative Coordinator, you will play a key role in ensuring that our customers receive a first-class service experience.
Key Responsibilities- Manage and process orders, ensuring timely and accurate completion.
- Review and manage contracts data in our ERP system, ensuring compliance with company policies.
- Process data for new orders and order modifications, maintaining accurate records.
- Create billing invoices and credit notes, ensuring accuracy and timeliness.
- Prepare and send indexation renewal letters to customers, maintaining effective communication.
- Request guarantees for placed orders, ensuring smooth transaction processing.
- Complete commercial correspondence and support project managers with order-related matters, providing excellent customer service.
- Communicate verbally and in writing in French and English, ensuring effective communication with internal and external customers.
- Be the first point of contact for contractual questions from our customers, providing accurate and timely responses.
- Check contracts and approvals in our CRM tool, ensuring compliance and accuracy.
- Support and manage dispute resolution, maintaining a positive and professional demeanor.
- Maintain the master data of our customers, ensuring accuracy and up-to-date information.
- Communicate proactively with clients, providing excellent customer service and support.
- Run calculations for customer offers, ensuring accurate and timely responses.
- Fluency in French and English, with excellent verbal and written communication skills.
- Ability to effectively communicate with internal and external customers, providing excellent customer service.
- Excellent proficiency with MS Office suite, with ability to learn and adapt to new systems.
- Effective time management, meeting deadlines and prioritizing tasks.
- A positive attitude and ability to provide an excellent customer service, with a focus on continuous improvement.
- Ability to work independently and as part of a team, with a flexible and adaptable approach.
- Minimum experience working in an administrative role, preferably within finance or legal.
- Previous experience in finance, customer service, order to cash, quote to cash, accounts receivable, billings, disputes, collections, contract administration, or legal-related work.
- High proficiency with MS Excel, with ability to analyze and interpret data.
Johnson Controls International is a global leader in the building and automotive industries, with a diverse range of products and services. Our Bratislava Business Centre is located in the vibrant city centre, offering a dynamic and international working environment. We offer a flexible working culture, with a focus on employee development and growth.
BenefitsWe offer a competitive salary and company benefits, including a €3000 joining bonus, meal vouchers, a recreation allowance, and retail discounts. Our flexible benefits program allows you to customize benefits from a selection of 3500 products and services, including gym membership, medical cover, and a multi-sports card.
