Billing Specialist with German Language Skills
hace 1 semana
We are seeking a highly skilled Billing & Order Entry Specialist with German language skills to join our dynamic team in Bratislava, Slovakia. As a key member of our team, you will play a crucial role in ensuring our customers receive a first-class service experience.
Key Responsibilities:- Manage and process orders efficiently and accurately.
- Review and manage contracts data in our ERP system, ensuring compliance with company policies.
- Process data for new orders and order modifications, creating billing invoices and credit notes as needed.
- Prepare and send indexation renewal letters to customers, requesting guarantees for placed orders.
- Complete commercial correspondence and support project managers with order-related matters.
- Communicate effectively with internal and external customers in German and English.
- Be the first point of contact for contractual questions from our customers.
- Check contracts and approvals in our CRM tool, supporting dispute resolution and maintaining customer master data.
- Communicate proactively with clients, running calculations for customer offers.
- Fluency in German and English.
- Excellent verbal and written communication skills.
- Ability to effectively communicate with internal and external customers.
- Excellent proficiency with MS Office suite.
- Effective time management, meeting deadlines.
- A positive attitude and ability to provide excellent customer service.
- Ability to work independently and carry out assignments to completion.
- A team player who enjoys working in a team environment.
- Minimum experience working in an administrative role, preferably within Finance or Legal.
- Previous experience in finance, customer service, order to cash, quote to cash, accounts receivable, billings, disputes, collections, contract administration, or legal-related work.
- High proficiency with MS Excel.
Our Bratislava Business Centre is located in the vibrant city centre, offering an international working environment where you can work independently and develop your career. We provide a flexible working culture that combines office and home working.
Bratislava is a beautiful city to visit, close to neighbouring countries and famous cities for you to explore and expand your travels.
Our Benefits:We offer a competitive salary, company benefits, a €3000 sign-on bonus, and financial support towards the cost of your housing (for those relocating to Slovakia). You will also receive a regularly monthly bonus after your first six months, meal vouchers, a recreation allowance, and retail discounts. Our flexible benefits program allows you to customize benefits from a selection of 3500 products and services.
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