German Speaker Order Entry Specialist
hace 3 semanas
Gain international work experience with Johnson Controls, a dynamic team in Bratislava, Slovakia. We are looking for German speakers who can also speak English to join our team.
We are open to a broad range of candidates with different skills and experience, such as administrators, people from finance, order to cash, quote to cash, accounts receivables, and customer services.
We will provide full training and mentoring to ensure your success.
If you already have experience with order entry, validation or release, billing, dispute resolution, collections, or contract administration, you could already have relevant experience.
We are offering a competitive salary and company benefits, a €3000 sign-on bonus, and financial support towards the cost of your housing for those relocating to Slovakia.
As a German Speaker Order Entry Specialist, you will play an active role in ensuring that our customers receive a first-class service experience.
You will work independently, in a structured manner, and work on various contract administrative tasks.
You will act as a partner for our sales and project management teams and be responsible for our install and service contracts.
You will maintain a high level of customer service and answer contractual queries.
You will be responsible for managing and processing orders, reviewing and managing contracts data in our ERP system, and monitoring that they are following company policies.
You will also process data for new orders and order modifications, create billing invoices and credit notes, and prepare and send indexation renewal letters to customers.
You will request guarantees for the placed orders, complete commercial correspondence, and support project managers with order-related matters.
You will be the first point of contact for contractual questions from our customers and check contracts and approvals in our CRM tool.
You will support and manage dispute resolution, maintain the master data of our customers, and communicate proactively with clients.
You will run calculations for customer offers.
Required:
Fuency in German and English.
Excellent verbal and written communication skills.
Ability to effectively communicate with internal and external customers.
Excellent proficiency with MS Office suite.
Effective time management, in order to meet deadlines.
A positive attitude and ability to provide an excellent customer service.
Ability to work independently and to carry out assignments to completion.
A team player who enjoys working in a team environment.
Minimum experience working in an administrative role preferably within Finance or Legal.
Preferred:
Previous experience in finance, customer service, order to cash, quote to cash, accounts receivable, billings, disputes, collections, contract administration or legal related work.
High proficiency with MS Excel.
Our Bratislava Business Centre is located in the vibrant city centre alongside the river Danube and is walking distance from the famous Bratislava Old Town.
We offer an international working environment where you can work independently and develop your career.
Our employees benefit from a flexible working culture that combines office and home working.
Bratislava is home to many global organisations attracting a diverse community and is a great hub for international travel by air or by coach.
Our Benefits:
Besides working in an international environment, you will receive a €3000 joining bonus (subject to T&C's), plus a regularly monthly bonus after your first six months, meal vouchers, a recreation allowance, and retail discounts.
Additionally, our flexible benefits program will allow you to customize benefits from a selection of 3500 products and services such as gym membership, medical cover, a multi-sports card, and many more.
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