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Administrative Coordinator

hace 2 meses

Las Rozas, Madrid, España Johnson Controls International A tiempo completo

Job Summary

We are seeking a highly skilled and detail-oriented individual to join our team as an Administrative Coordinator. As a key member of our organization, you will play a vital role in ensuring the smooth operation of our administrative functions.

Key Responsibilities

  • Manage and process orders in a timely and accurate manner
  • Review and manage contracts data in our ERP system, ensuring compliance with company policies
  • Process data for new orders and order modifications, maintaining a high level of accuracy and attention to detail
  • Create billing invoices and credit notes, ensuring timely and accurate processing
  • Prepare and send indexation renewal letters to customers, maintaining a professional and courteous tone
  • Request guarantees for placed orders, ensuring timely and accurate processing
  • Complete commercial correspondence and support project managers with order-related matters, maintaining a high level of professionalism and attention to detail
  • Communicate verbally and in writing in Dutch and English, ensuring effective communication with internal and external customers
  • Be the first point of contact for contractual questions from customers, providing timely and accurate responses
  • Check contracts and approvals in our CRM tool, ensuring accuracy and attention to detail
  • Support and manage dispute resolution, maintaining a professional and courteous tone
  • Maintain the master data of our customers, ensuring accuracy and attention to detail
  • Communicate proactively with clients, ensuring timely and accurate responses
  • Run calculations for customer offers, maintaining a high level of accuracy and attention to detail

Requirements

  • Fluency in Dutch and English
  • Excellent verbal and written communication skills
  • Ability to effectively communicate with internal and external customers
  • Excellent proficiency with MS Office suite
  • Effective time management, in order to meet deadlines
  • A positive attitude and ability to provide excellent customer service
  • Ability to work independently and to carry out assignments to completion
  • A team player who enjoys working in a team environment
  • Minimum experience working in an administrative role, preferably within Finance or Legal

Preferred Qualifications

  • Previous experience in finance, customer service, order to cash, quote to cash, accounts receivable, billings, disputes, collections, contract administration, or legal-related work
  • High proficiency with MS Excel

About Our Company

Johnson Controls International is a leading global provider of building efficiency solutions. We are committed to delivering innovative solutions that meet the evolving needs of our customers. Our company culture values diversity, inclusion, and collaboration, and we are dedicated to creating a work environment that is supportive and empowering.