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Customer Retention Strategist

hace 2 meses

Marbella, Málaga, España 1-Tom-Plumber Columbus A tiempo completo
Job Title: Retention Manager

Are you a seasoned customer retention expert looking for a new challenge? We're seeking a highly skilled Retention Manager to join our team at 1-Tom-Plumber Columbus.

About the Role:

We're looking for a creative and analytical thinker to lead our customer retention marketing program. As a Retention Manager, you'll be responsible for developing and executing strategies to increase customer loyalty and retention.

Key Responsibilities:
  • Lead marketing strategies to support customer retention efforts
  • Plan and execute loyalty programs to drive customer engagement
  • Manage reward programs to incentivize customer loyalty
  • Analyze customer data to inform retention strategies
  • Collaborate with cross-functional teams to drive business growth
Requirements:

To be successful in this role, you'll need:

  • Proven experience in customer retention marketing
  • Strong analytical and problem-solving skills
  • Ability to work collaboratively with cross-functional teams
  • Excellent communication and project management skills
What We Offer:

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.