Head of Customer Retention

hace 2 semanas


Marbella, Málaga, España Digitsonly A tiempo completo
Job Title: Head of Retention

At Digitsonly, we're seeking a highly skilled and experienced Head of Retention to join our team. As a key member of our ecommerce team, you will be responsible for developing and implementing strategies to drive online sales for our B2C nail tech brand.

Key Responsibilities:
  • Develop and implement strategies to drive online sales and maximize customer acquisition and retention
  • Optimize our website for conversion rate optimization (CRO) and search engine optimization (SEO)
  • Create and manage sales funnels to drive customer engagement and conversion
  • Oversee email marketing efforts and coordinate with other marketing initiatives
  • Analyze data and metrics to track performance and identify opportunities for improvement
Requirements:
  • Proven experience as an ecommerce manager, preferably in the beauty or nail tech industry
  • In-depth knowledge of CRO, SEO, and email marketing best practices
  • Strong understanding of ecommerce platforms and technologies
  • Excellent analytical and problem-solving skills
  • Ability to work independently and remotely, with strong time management skills
  • Proficiency in English, with strong communication and collaboration abilities


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