Danish Speaking Customer Service Ambassador
hace 2 días
Customer Service Ambassador - Danish Language
Initiate International is seeking a highly skilled Danish speaking Customer Service Ambassador to join our team in Cape Town, South Africa. As a Danish speaking Customer Service Ambassador, you will be responsible for delivering world-class customer service to Danish speaking customers via email, chat, and phone.
Key Responsibilities:
- Deliver exceptional customer service to Danish speaking customers
- Assist customers with inquiries, order placements, returns, and product information
- Maintain a deep knowledge of our luxury product catalogue to provide personalized recommendations
- Handle and resolve customer complaints and concerns with professionalism and empathy
- Collaborate with cross-functional teams to improve the overall customer experience
Requirements:
- Fluent in Danish, both written and spoken
- Proficiency in English to communicate effectively with colleagues and support international customers
- Passion for luxury brands and products
- Exceptional communication and interpersonal skills
- Previous customer service experience, preferably in eCommerce or luxury retail
About Initiate International:
Initiate International is a prestigious luxury eCommerce company based in Cape Town, South Africa. We are committed to delivering exceptional customer service and providing personalized recommendations to our customers.
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