Customer Service Ambassador
hace 3 días
Are you passionate about delivering exceptional customer service and have a flair for the Danish language?
We are seeking a highly skilled Customer Service Ambassador who is fluent in Danish to join our team at Initiate International. As a Customer Service Ambassador, you will be the face of our luxury brand, providing world-class customer service to our Danish-speaking customers via email, chat, and phone.
Key Responsibilities:
- Deliver exceptional customer service to Danish-speaking customers via email, chat, and phone
- Assist customers with inquiries, order placements, returns, and product information
- Maintain a deep knowledge of our luxury product catalogue to provide personalized recommendations
- Handle and resolve customer complaints and concerns with professionalism and empathy
- Collaborate with cross-functional teams to improve the overall customer experience
Requirements:
- Fluent in Danish, both written and spoken
- Proficiency in English to communicate effectively with colleagues and support international customers
- Passion for luxury brands and products
- Exceptional communication and interpersonal skills
- Previous customer service experience, preferably in eCommerce or luxury retail
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application, including your resume and a cover letter, to [insert contact information].
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