Customer Service Ambassador

hace 4 semanas


Barcelona, Barcelona, España Careerxtra A tiempo completo
Customer Service Representative

We are seeking a highly skilled and fluent Slovenian speaker to join our team as a Customer Service Representative in our Barcelona office. As a key member of our customer support team, you will be responsible for providing exceptional service to our international travelers and accommodation suppliers.

Key Responsibilities:
  • Listen, respond, and mediate between customers and suppliers to ensure a high level of customer satisfaction.
  • Clarify inquiries about service, payment, and technical requirements, providing accurate information and following set processes via email and phone.
  • Utilize excellent communication and interpersonal skills to build strong relationships with customers and suppliers.
Requirements:
  • Fluent Slovenian and advanced English language skills.
  • Excellent communication and interpersonal skills, both written and spoken.
  • User-friendly PC skills, including Office 365 and CRM Database.
  • Problem-solving and solution-driven mentality.
  • Positive, motivated mindset to handle challenging customer situations.
What We Offer:
  • A multicultural and international working environment.
  • Modern office spaces, well connected by public transport.
  • Free coffee every day and free fruit once a week.
  • Part of an exciting industry-leading department with great opportunities to learn and grow your career.


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