Customer Service Ambassador

hace 4 semanas


Barcelona, Barcelona, España Importante Empresa A tiempo completo
{"title": "Customer Service Representative", "description": "Join Our Team as a Customer Service Representative

At Importante Empresa, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in helping our consumers navigate our products and services.

Key Responsibilities:
  • Provide top-notch support to consumers via phone, email, or chat
  • Resolve queries and issues in a timely and professional manner
  • Develop a deep understanding of our products and services
  • Embody our company values and act as a brand ambassador
Requirements:
  • Fluent Finnish language skills with excellent grammar and spelling
  • High level of English language proficiency
  • Passion for delivering outstanding customer service
  • Confidence and enthusiasm in phone interactions
  • Ability to handle sensitive calls with empathy
  • Strong administrative skills with attention to detail
  • Professional outlook and proactive problem-solving approach
  • Strong team-work ethic and "can-do" attitude
What We Offer:
  • Part-time contract with a fixed schedule (20 hours/week)
  • Salary: €9,230.77 gross per year
  • Indefinite contract with a 1-month probation period
  • Benefits: dental insurance, physio sessions, and a bonus (after qualifying period)
  • 24 days holiday per year (based on full-time employee)
  • Hybrid working arrangement
  • Opportunity to be part of a growing company with endless career development opportunities
", "lang_code": "en-US"}

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