Customer Service Ambassador
hace 4 semanas
At Importante Empresa, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in helping our consumers navigate our products and services.
Key Responsibilities:- Provide top-notch support to consumers via phone, email, or chat
- Resolve queries and issues in a timely and professional manner
- Develop a deep understanding of our products and services
- Embody our company values and act as a brand ambassador
- Fluent Finnish language skills with excellent grammar and spelling
- High level of English language proficiency
- Passion for delivering outstanding customer service
- Confidence and enthusiasm in phone interactions
- Ability to handle sensitive calls with empathy
- Strong administrative skills with attention to detail
- Professional outlook and proactive problem-solving approach
- Strong team-work ethic and "can-do" attitude
- Part-time contract with a fixed schedule (20 hours/week)
- Salary: €9,230.77 gross per year
- Indefinite contract with a 1-month probation period
- Benefits: dental insurance, physio sessions, and a bonus (after qualifying period)
- 24 days holiday per year (based on full-time employee)
- Hybrid working arrangement
- Opportunity to be part of a growing company with endless career development opportunities
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