Customer Service Representative with High Level of Danish Language Skills

hace 3 semanas


Barcelona, Barcelona, España CPM International A tiempo completo
About the Role

We are seeking a highly skilled Customer Service Representative with a high level of Danish language proficiency to join our team at CPM International. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients across various channels, including telephone, email, chat, and social media.

Key Responsibilities
  • Provide high-quality customer service to clients in Danish, responding to product information requests and resolving queries in a professional and skilled manner.
  • Analyse customer problems and offer individual solutions, demonstrating a proactive approach to problem-solving.
  • Develop a sound understanding of our client's products and services, ensuring accurate and informative responses to customer inquiries.
  • Embody our company values and act as a brand ambassador, promoting a positive and inclusive work environment.
Requirements
  • Fluent Danish language skills with exceptional grammar and spelling abilities.
  • High level of English language proficiency (both written and spoken).
  • A genuine passion for delivering outstanding customer service and a strong commitment to excellence.
  • Ability to deal with sensitive customer calls with empathy and professionalism.
  • Strong administrative skills with a keen eye for detail and a proactive approach to problem-solving.
What We Offer
  • A competitive salary and benefits package, including top performance incentives.
  • A dynamic and inclusive work environment, promoting diversity and inclusion.
  • Ongoing training and development opportunities, enabling you to cultivate a new and exciting career in a high-growth environment.
  • A comprehensive Employee Assistance Program, providing free and confidential guidance and support.
  • Access to LinkedIn specialized training and courses, enhancing your professional development.

We are excited to meet talented individuals who share our passion for delivering exceptional customer service and are eager to join our team at CPM International. If you are a motivated and skilled customer service professional with a high level of Danish language proficiency, we encourage you to apply for this exciting opportunity.



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