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Barcelona, Barcelona, España CPM International A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Service Representative with a high level of Danish language proficiency to join our team at CPM International. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients across various channels, including telephone, email, chat, and...
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Barcelona, Barcelona, España CPM International A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Service Representative with a high level of Danish language proficiency to join our team at CPM International. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients across various channels, including telephone, email, chat, and...
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Customer Service Representative with High Level of Danish
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Customer Service Representative with High Level of Danish Language Skills
hace 2 meses
We are seeking a highly skilled Customer Service Representative with a high level of Danish language proficiency to join our team at CPM International. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients across various channels, including telephone, email, chat, and social media.
Key Responsibilities- Provide high-quality customer service to clients in Danish, responding to product information requests and resolving queries in a professional and skilled manner.
- Develop a sound understanding of our client's products and services, and use this knowledge to offer tailored solutions to customers.
- Work collaboratively with customers to analyze their problems and provide individualized solutions.
- Offer an omnichannel service to customers, providing support across multiple channels.
- Fluent Danish language skills with exceptional grammar and spelling skills.
- High level of English language proficiency (both written and spoken).
- A genuine passion for delivering outstanding customer service.
- Ability to deal with sensitive calls with empathy.
- Strong administrative skills with a keen eye for detail.
- A professional outlook and proactive approach to problem-solving.
- A dynamic and inclusive work environment that celebrates diversity and promotes inclusion.
- Ongoing training and development opportunities to help you grow and succeed in your career.
- A competitive salary and benefits package, including top performance incentives and a range of employee benefits.
- The opportunity to work with a global company that offers multilingual support in various languages, tailored to the needs of our diverse markets.
We are committed to creating a workplace that is accessible, inclusive, and empowering. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
