Customer Service Representative with High Level of German Language Skills

hace 2 semanas


Barcelona, Barcelona, España CPM International A tiempo completo
About CPM International

CPM International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.

Our Client

Our client is a leading provider of innovative solutions for foot health and comfort. They believe that everyone should be able to go wherever they want in comfort and provide people with effective and reliable solutions to keep their feet healthy and pain-free.

Job Description

We are seeking a highly skilled Customer Service Representative with a high level of German language proficiency to join our team. As a Customer Service Representative, you will be working collaboratively with consumers to answer product information requests and resolve queries in a skillful and professional way.

Key Responsibilities:
  • Provide exceptional customer service via telephone, email, chat, and social media
  • Develop a sound understanding of the products and services offered by our client
  • Embody our company values and act as a brand ambassador
  • Work collaboratively with consumers to resolve queries and provide solutions
Requirements:
  • Fluent level of German with exceptional grammar and spelling skills
  • High level of English (both written and spoken)
  • Genuine passion for delivering outstanding customer service
  • Ability to deal with sensitive calls with empathy
  • Strong administrative skills with a keen eye for detail
What We Offer

We offer a competitive salary, bonus structure, and incentives for top performance. You will also have access to ongoing training and development opportunities, as well as a range of employee benefits and perks.

Our office is located in Barcelona (La Sagrera), and we offer a hybrid work arrangement with 4 days per month at the office and the rest working from home.

How to Apply

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, please submit your CV highlighting your achievements and responsibilities. We look forward to meeting you



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