Customer Service Representative with High Level of Danish Language Skills

hace 7 días


Barcelona, Barcelona, España CPM International A tiempo completo
About CPM International

CPM International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.

Our Client

Our client is a well-known company with a global presence, offering a range of hygiene, health, and nutrition products. They are committed to protecting, healing, and nurturing the world, and we are looking for a Customer Support Agent to join their team.

Job Description

We are seeking a Customer Support Agent to handle customer queries over the telephone, email, chat, and social media, with a focus on first-contact resolution. The ideal candidate will have a high level of Danish language skills, excellent communication skills, and a genuine passion for delivering outstanding customer service.

Requirements
  • Afluent level of Danish with exceptional grammar and spelling skills
  • High level of English (both written and spoken)
  • A genuine passion for delivering outstanding customer service
  • Ability to deal with sensitive calls with empathy
  • Strong administrative skills with a keen eye for detail
  • A professional outlook and proactive approach to problem-solving
Benefits
  • Competitive salary
  • Top performance incentives
  • 2 accrued days per month / 24 calendar holidays per year
  • Paid bank holidays + 1 extra day in lieu
  • Hybrid working arrangement (4 days per month at the office, the rest working from home)
  • Training and development opportunities
What We Offer

We offer a range of benefits, including a competitive salary, top performance incentives, and a hybrid working arrangement. We are committed to providing our employees with the skills and knowledge they need to succeed in their roles.



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