Customer Service Representative for Banking Campaign

hace 2 semanas


Barcelona, Barcelona, España Bruce A tiempo completo
About Bruce

Bruce is seeking a skilled Customer Service Agent to join their team in Barcelona for an upcoming banking campaign.

Job Description

This part-time role involves providing technical assistance via telephone to customers, maintaining relationships, and handling claims files.

Key Responsibilities
  • Provide excellent customer service via phone
  • Maintain and sustain relationships with customers
  • Handle claims files efficiently
Requirements

To succeed in this role, you should have:

  • Fluent French language skills
  • Advanced knowledge of English
  • First experience in customer relations
  • Excellent organizational, flexibility, and commitment skills
Working Environment

You will be part of a friendly and competent team, working in a hybrid environment with flexible hours. The office is located near the Bogatell/Marina metro station.

Compensation and Benefits

This part-time contract offers a competitive salary range of €10,000-€12,000 per year, depending on experience. Additional benefits include:

  • Flexible working hours
  • Part-time contract (16, 20, or 24 hours per week)
  • Hybrid working model
  • Shifts during evenings and Sundays
Other Information

Please note that Spanish language skills are not required for this role. Bonus opportunities and telecommuting options are available.



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