High-Paying Banking Customer Service Representative Opportunity
hace 2 semanas
We are looking for a highly motivated and skilled Customer Service Representative to join our team in Barcelona. As a key member of our customer experience team, you will be responsible for providing exceptional service to clients of one of the world's leading financial services providers.
Responsibilities:- Handle client inquiries, technical complaints, and questions related to online banking and mobile apps
- Provide end-to-end solutions for technical questions and assist clients with queries about their cards, accounts, payment status, and fraud
- Maintain security procedures around sensitive data and ensure accurate registration of actions taken with clients in the system
What we offer:
- A competitive salary: €25,000 - €30,000 per year, depending on experience
- Full-time contract with rotative shifts, Monday to Friday from 09:00 to 18:00 and weekends from 9:00 to 17:00, with two weekend days off per month
- Equipment provided and opportunities for growth within the company
- Free Spanish lessons, meal allowances, and international environment
- Ongoing training and support from the company regarding NIE and SSN
- Native level of Dutch and good level of English
- Interest in the banking sector and ability to handle sensitive data reliably
- Excellent communication and interpersonal skills
- Energetic, innovative, and proactive approach to work
Blu Selection is a Belgian Business Process Outsourcing company that provides high-quality customer experience and business consultancy services to its clients. We are committed to maintaining a safe and inclusive work environment for our employees and are looking for talented individuals to join our multilingual team in Barcelona.
Living in Barcelona:Barcelona offers a unique blend of international culture, beautiful beaches, and vibrant city life. With its Mediterranean climate and relaxed lifestyle, it is an attractive destination for professionals seeking a balance between work and leisure. Whether you're interested in exploring the city's cultural attractions, enjoying the local cuisine, or taking advantage of the many recreational activities available, Barcelona has something for everyone.
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