Insurance Customer Service Representative
hace 3 semanas
Your role as an Insurance Customer Service Representative will be instrumental in building strong relationships with clients and ensuring their needs are met. Key Responsibilities:
• Booking insurance meetings on behalf of German insurers, serving as the first point of contact for potential customers
• Identifying client needs and scheduling meetings directly into the insurer's calendar
• Collaborating with the team to provide excellent customer service, resolve issues, and offer solutions
• Participating in regular team meetings and covering absences to ensure seamless operations
Requirements:
To succeed in this position, you will need a native level of German and an advanced level of English (C1 level). Previous experience in customer service is essential, as well as living in Portugal and holding a valid work permit. Additionally, you should be an attentive listener, comfortable communicating with people, and possess high social competence. Energy, innovation, and a proactive approach are also required, along with excitement about intercultural communication and the expatriate lifestyle.
What We Offer:
As an Insurance Customer Service Representative, you can expect a competitive salary and bonus package, a full-time permanent contract with 39 hours of work per week, Monday to Sunday, and flexible shift options between 08:00 and 17:00 or 13:00 and 22:00. You will also have opportunities for career development within our international company, Blu Selection, which offers a dynamic and employee-oriented working environment. Our startup was founded by two French entrepreneurs in 2000 and has since grown into a global brand, providing innovative services to leading companies worldwide.
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