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We are seeking a highly skilled Digital Sales & Customer Success Specialist to join our team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our sales and customer success team, you will play a crucial role in driving business growth and ensuring customer satisfaction.
Key Responsibilities- Customer Success: Provide exceptional customer service and support to our clients, ensuring they achieve maximum value from our digital solutions.
- Sales and Business Development: Identify and pursue new business opportunities, building strong relationships with clients and partners to drive revenue growth.
- Implementation and Deployment: Collaborate with our implementation team to ensure seamless deployment of our digital solutions, providing training and support to clients as needed.
- Forecast and Pipeline Management: Develop and maintain accurate forecasts and pipeline reports, ensuring timely and effective management of sales opportunities.
- 3+ years' experience in sales, customer success, or a related field.
- Proven track record of driving business growth and customer satisfaction.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Fluency in English and Spanish.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
- Flexible work arrangements and remote work options.
