Luxury Front Desk Ambassador
hace 4 días
Six Senses Ibiza is a pioneering wellness resort that fosters a deep connection between guests, staff, and the natural surroundings. As a Luxury Front Desk Ambassador, you will be an integral part of this mission by providing exceptional service and creating unforgettable experiences for our discerning clientele.
SalaryThe estimated annual salary for this position is €25,000 - €35,000, depending on experience and qualifications.
Job DescriptionWe are seeking a highly motivated and organized individual to join our Front Office team as a Luxury Front Desk Ambassador. Key responsibilities include:
- Greeting guests upon arrival and ensuring a seamless welcome experience
- Maintaining accurate guest information and histories in our Property Management System (PMS)
- Providing prompt and efficient assistance with guest complaints and suggestions
- Anticipating guest needs and preferences to enhance their overall stay
In addition, you will be responsible for coordinating departmental efforts to provide personalized services and exceed guest expectations.
Required Skills and QualificationsTo succeed in this role, you should possess:
- A degree or diploma in Hospitality Management, Business Administration, or a related field
- Previous experience in customer-facing roles, preferably in a luxury hotel setting
- Excellent organizational and communication skills
- Intimate knowledge of luxury hotel standards and guest service expectations
As a member of our team, you can expect:
- A comprehensive training program to develop your skills and expertise
- A competitive salary and benefits package
- The opportunity to work in a unique and inspiring environment that promotes personal growth and well-being
Please note that we value diversity and inclusivity in our workplace. We are committed to providing equal opportunities for all applicants and employees. If you are passionate about delivering exceptional guest experiences and joining a dynamic team, please submit your application.
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