Luxury Hotel Front Desk Representative
hace 4 días
Brightvision Capital Partners, Llc offers an attractive opportunity to work as a Luxury Hotel Front Desk Representative at Fairmont La Hacienda. Located in southern Spain, this 5-star hotel boasts breathtaking sea views and luxurious amenities, including pools, a spa, fitness facilities, and a grand ballroom.
About the RoleAs a key member of our front office team, you will provide exceptional service to our valued guests, ensuring their stay is nothing short of unforgettable. Your responsibilities include managing reservations, warmly welcoming guests, and providing detailed information about our exquisite amenities and services.
Responsibilities:- Greet and welcome guests with warmth and professionalism.
- Resolve guest complaints and concerns in a timely manner.
- Demonstrate adherence to front office standard operating policies and procedures.
- Manage reservations, ensuring accurate check-in and check-out procedures.
- Provide detailed information about hotel amenities and services.
- Handle guest inquiries and resolve any issues promptly.
We are seeking an organized and capable individual who can multitask and complete work within given deadlines. You should possess strong communication skills, both verbal and written, and be able to effectively deal with guests and other team members.
What We OfferIn return for your hard work and dedication, we offer a competitive salary of $45,000 - $55,000 per year, depending on experience. You will also receive discounted hotel rooms and food and beverage rates to employees at our sister properties around the globe. Additionally, we provide learning programs through our Academies to promote growth and development.
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