Front desk
hace 3 semanas
INDIBA, is a global medical device company in the field of Radiofrequency (RF) solutions for the physiotherapy, aesthetic and veterinary markets, and is known in the world for its scientific research performed in the last 40 years.
At INDIBA we believe we can contribute to the health and well-being of our patients by addressing new and growing needs offering treatments that will allow people to continue their lifestyle at an older age and animals too.
Revitalizing lives is what we do and what our research and development teams are working on to achieve daily.
What are we looking for?
This role serves as the first point of contact for visitors, clients, and employees, playing a pivotal role in creating a positive and professional first impression. This position is essential for ensuring a welcoming atmosphere while efficiently managing front-office operations. In addition to overseeing phone and email communications, maintaining office supplies, and ensuring adherence to company protocols, the front desk & office support specialist will also provide valuable administrative support to the aread of Health & Safety, ESG, and CSR initiatives.
Which will be your responsabilities?
- Handle incoming phone calls, screen and direct them as needed.
- Manage the scheduling and organization of meetings, appointments, and conference calls, coordinating both internal and external calendars.
- Greet and assist visitors, ensuring a warm and professional first impression of the company.
- Ensure visitors and vendors comply with company security and compliance protocols.
- Receive, sort, and distribute incoming mail and packages; coordinate outgoing shipments and mail.
- Monitor office supply inventory, ensuring the office is well-stocked, and work with suppliers to resolve any issues (e.g., coffee machines, cleaning services).
- Provide administrative support to various departments and facilitate internal communication as needed.
- Keep the Health & Safety platform updated and monitor ongoing compliance.
- Manage courier responsibilities, including sending and receiving documents via postal mail and courier services.
- Track and update ESG KPIs, while managing supplier quotations in the relevant area.
- Filter customer calls and provide order status updates through the ERP system.
What do you need to be a succesful candidate?
Academic background: High school diploma or equivalent, Further education or administrative certifications are a plus.
At least 1-2 years of experience in a receptionist or administrative support role, preferably in a corporate or healthcare-related environment.
Strong communication skills in both Spanish and English.
Proficient in MS Office (Word, Excel, Outlook) and basic office equipment.
Organizational skills and proactivity.
Customer service-oriented with a professional and friendly demeanor.
Ability to handle sensitive information confidentially.
What we offer?
Full-time and permanent contract in a solid and growing company.
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