Luxury Service Ambassador

hace 4 días


Santa Cruz de Tenerife, Santa Cruz de Tenerife, España The Ritz-Carlton Tenerife Abama A tiempo completo

At The Ritz-Carlton Tenerife Abama, we pride ourselves on delivering luxury service that exceeds our guests' expectations. As a Concierge-Club Level, you will be an integral part of creating lifelong memories for our valued guests.

Job Summary

We are seeking a highly skilled and experienced individual to join our team as a Concierge-Club Level. In this role, you will be responsible for ensuring the exceptional comfort and well-being of our guests, anticipating their needs, and exceeding their expectations.

About Us

The Ritz-Carlton is a global leader in luxury hospitality, with over 100 award-winning properties worldwide. Our commitment to excellence and dedication to creating unforgettable experiences has earned us a reputation as one of the world's top hotel brands.

The Role

As a Concierge-Club Level, your primary responsibility will be to provide personalized services to our guests, including:

  • Monitoring club lounge seating availability, safety, and wellbeing of guests.
  • Maintaining cleanliness and condition of bar, bar unit, tables, and other tools.
  • Preparing and serving hot, cold, and/or alcoholic beverages.
  • Stocking ice, glassware, and supplies.
  • Anticipating and communicating replenishment needs promptly.
  • Washing dishes and serving utensils as needed.
  • Completing opening and closing duties.
  • Requisitioning all necessary supplies, transporting supplies from storeroom to bar set-up area as required.
  • Securing liquors, beers, wines, coolers, cabinets, and storage areas.
  • Documenting pertinent information in department logbook.
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • No related work experience is required.
  • No supervisory experience is required.
  • Physical ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; and stand, sit, or walk for an extended period of time or for an entire work shift.
Compensation

The estimated salary for this role is $45,000 - $60,000 per year, depending on experience.

Benefits

As a member of our team, you can expect:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Recognition and rewards for outstanding performance.
  • A dynamic and supportive work environment.

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