English (Us) Customer Care & Fashion Advisor (F/M/D)–Late Shift - Barcelona
hace 6 meses
To support our Customer Care team we are searching for a Customer Care & Fashion Advisor – US English late shift (f/m/d) to be based in our Barcelona office.WHAT YOU WILL DOYou will be part of a team dedicated to supporting our customers in the fast-growing US Market.Advisory and support services for our international premium clients concerning the order processAnswering customer requests (phone calls and e-mails)Providing the best in class customer service based on a fine understanding of the nature of e-commerce businessContinuous improvement of internal processesCoordinate with cross-functional teams including payment, customs, warehouse, and shipping to troubleshoot product/customer related issuesThe training hours for this position will be Monday-Friday, between 9am-8pm CET, while the positions hours will be Monday-Friday 3pm-12am CET.WHO YOU AREHave excellent verbal and written knowledge of US English at native level; additional languages are a plusHave a first experience in the customer care or any other service oriented industryConscientiousness when dealing with customer-dataFlexibility and ability to work under pressure, capacity for teamworkProactive, good organizational skills and time managementWorking computer skills required (MS-Office)Experience with ticketing systems preferredWHAT WE OFFERUp to 32 days of holiday, depending on the length of service, starting with 28 days (excluding public holidays and weekends)Mobile office / Mobile office abroad (Job and position permitting)Language & e-learning coursesStaff discountFlexible remuneration benefits (ticket restaurant, transport and child care – redirect a set sum of your monthly (gross) salary directly towards the different tickets)Discounted membership for selected sports platforms & gymsPrivate health insuranceIndividual support on mental health & well-beingWHO WE AREMytheresa is one of the leading global digital luxury shopping platforms.Our unique digital experience is based on a sharp focus on high-end luxury shoppers, exclusive product and content offerings, leading technology and analytical platforms as well as high quality service operations.Since January 2021 we are a listed company on the New York Stock Exchange.More than 1,200 employees from over 70 countries work passionately to provide the best shopping experience.Creating a strong as well as a diverse and inclusive team is essential for Mytheresa.For us your expertise and motivation matter more than your individual walk of life.Mytheresa ensures a fast and equal hiring process.Información adicional:Tipo de contrato: A tiempo completo
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Las Palmas de Gran Canaria, España buscojobs España A tiempo completoTo support our Customer Care team we are searching for a Customer Care & Fashion Advisor – US English late shift (f / m / d) to be based in our Barcelona office. WHAT YOU WILL DO You will be part of a team dedicated to supporting our customers in the fast-growing US Market. Advisory and support services for our international premium clients concerning the...
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Roquetas de Mar, España Mytheresa A tiempo completoTo support our Customer Care team we are searching for a Customer Care & Fashion Advisor – UK English (f/m/d) to be based in our Barcelona office.WHAT YOU WILL DO Advisory and support services for our international premium clients concerning the order process Answering customer requests (phone calls and e-mails) Providing the best in class customer service...
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US English Customer Care and Fashion Specialist
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La Nava de Santiago, Badajoz, España Mytheresa A tiempo completoJob Title: US English Customer Care and Fashion SpecialistWe are seeking a skilled Customer Care and Fashion Specialist to join our team. As a member of our Customer Care team, you will be responsible for providing exceptional customer service to our international premium clients.About the Role:Provide advisory and support services to our international...
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Santa Cruz de Tenerife, España Salvador Caetano A tiempo completoA Guerin Rent-a-Car, é uma empresa do Grupo Salvador Caetano, com mais de 30 anos na estrada em território nacional.Procuramos um Rent-a-Car Advisor (m/f/d), para a nossa estação no Aeroporto da Madeira, para nos acompanhar nesta viagem.Desafio:Promover uma experiência ao cliente, através do aluguer de viaturas e outros serviços associados, com o...
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