Luxury Hospitality Operations Manager

hace 2 días


Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Marriott International A tiempo completo

As a Luxury Hospitality Operations Manager at Marriott International, you will play a vital role in ensuring the delivery of exceptional guest experiences across our global portfolio of award-winning properties.

About Us

We are a leader in luxury hospitality, with a commitment to diversity and inclusion. Our mission is to empower our team members to create lifelong memories for our guests, while fostering a culture of creativity, thoughtfulness, and compassion.

Your Role

You will be responsible for upholding the Gold Standards of The Ritz-Carlton, which guide us in delivering unparalleled service excellence every day. This includes exemplifying our Employee Promise, Credo, and Service Values, and promoting a positive work environment that encourages teamwork and innovation.

What You'll Do

As a Luxury Hospitality Operations Manager, your key responsibilities will include:

  • Ensuring seamless operational execution across multiple departments, including front office, housekeeping, and food and beverage.
  • Collaborating with cross-functional teams to drive process improvements and optimize efficiency.
  • Developing and implementing strategies to enhance the overall guest experience, resulting in increased loyalty and revenue growth.
Requirements

To succeed in this role, you will need:

  • A bachelor's degree in Hospitality, Business Administration, or a related field.
  • Minimum 3 years of experience in luxury hospitality operations, preferably with Marriott International.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and guests.
  • Strong analytical and problem-solving skills, with a focus on driving business results.
Benefits

We offer a competitive salary package, including a base salary of $120,000 per annum, plus benefits such as health insurance, retirement savings plan, and paid time off. Additionally, you will have access to career development opportunities, including training programs and mentorship initiatives.



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