Cloud Contact Center Software Engineer

hace 5 días


Madrid, Madrid, España Amazon A tiempo completo

Company Overview: Amazon is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Our team has a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations.

About the Role: We are looking for passionate and talented Software Development Engineers to join us in developing the next generation contact center. As a developer on our team, you'll own code end-to-end from design to development, and work closely with senior technical leaders within the team and across AWS. You'll have a sound understanding of computer science fundamentals and practical industry experience, working across the stack with technology involving Amazon Bedrock, Large-Language Models (LLMs), NoSQL databases, MicroServices, and more.

Key Responsibilities: The position represents a rare opportunity to be a part of a fast-growing business soon after launch and help shape the technology and product as we grow. You will be playing a crucial role in designing and delivering scalable, resilient systems while maintaining a constant customer focus.

What You'll Need: To succeed in this role, you'll need a strong foundation in computer science and software engineering principles, as well as practical experience working with cloud-based technologies like Amazon Web Services. You'll also need excellent problem-solving skills, attention to detail, and the ability to work collaboratively as part of a cross-functional team.

Estimated Salary: $120,000 - $180,000 per year, depending on location and experience. We offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off. Plus, you'll have access to training and development opportunities to help you grow your career.



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