Cloud Contact Center Consultant Expert

hace 2 meses


Madrid, Madrid, España Sabio Group A tiempo completo
Cloud Contact Center Consultant Expert

Sabio Group is a leading independent UK Contact Centre solution supplier, working with global brands to create high-quality, secure, and robust platforms. We are now seeking a highly skilled Cloud Contact Center Consultant Expert to join our team in Madrid.

As a valued member of our Delivery department, you will lead the design and deployment of Genesys PureCloud solutions, ensuring seamless integration with existing systems and infrastructure. Your expertise will enable us to provide exceptional customer experiences that drive business growth and revenue.

Key Skills and Qualifications
  • Bachelor's degree in Information Technology, Telecom, Math, or a related major
  • 2+ years' experience with Genesys PureCloud product
  • Experience as a voice network engineer designing and deploying contact center solutions

A competitive salary of approximately €60,000 - €80,000 per annum, plus benefits including remote work options, pension scheme, life insurance, and private health coverage, makes this an attractive opportunity for experienced professionals.



  • Madrid, Madrid, España Software International A tiempo completo

    Are you a seasoned engineer looking to leverage your expertise in contact center solutions? Software International is seeking a skilled Contact Center Engineer to join our team. As a key member of our consulting firm, you will design and implement voice, chat, and other contact center solutions that drive customer satisfaction and agent productivity.Job...


  • Madrid, Madrid, España Amazon A tiempo completo

    About UsAt Amazon, we are passionate about providing innovative solutions to our customers. Our team is dedicated to delivering exceptional customer experiences and staying connected with our customers to bring valuable insights to our product teams.Job DescriptionWe are seeking a skilled Cloud Contact Center Solutions Architect to join our team of deep...


  • Madrid, Madrid, España Broadvoice A tiempo completo

    About the RoleWe are seeking a highly skilled Sales Engineer to join our team in Spain. In this dynamic position, you will play a crucial role in driving national growth and strengthening our Sales Engineering capabilities.Your Day-to-Day ResponsibilitiesPre-sales support for the Contact Center areaRequirement gathering with customersPreparation of responses...


  • Madrid, Madrid, España Amazon A tiempo completo

    Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences.We are looking for passionate and talented Software Development Engineers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud.This...

  • Cloud Architect

    hace 4 semanas


    Madrid, Madrid, España Amazon A tiempo completo

    AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.As a Cloud Architect – Enterprise Contact Center Specialist, you will be part of the AWS sales organization working closely with...


  • Madrid, Madrid, España Contact Center - Grupo Vocento A tiempo completo

    En Grupo Vocento, líder de comunicación, estamos buscando a un profesional motivado y experimentado para liderar nuestro equipo comercial de contact center del área de renting.**Resumen de la función**Nuestro objetivo es encontrar a alguien que sea capaz de desarrollar y ejecutar estrategias efectivas para alcanzar los objetivos de ventas establecidos....


  • Madrid, Madrid, España Amazon A tiempo completo

    Job SummaryWe are seeking an experienced Cloud Solutions Expert to join our team, working with enterprise contact centers. This role involves providing technical expertise to drive business growth and customer satisfaction.About the TeamThe Amazon Connect Specialists Solutions Architects Team is a group of deep Customer Experience and Enterprise Contact...


  • Madrid, Madrid, España Talent Bridge Group, Llc. A tiempo completo

    OverviewTalent Bridge Group, Llc. is a renowned organization specializing in placing Americans with disabilities and their caregivers in remote, work-from-home positions. Our mission revolves around providing inclusive employment opportunities and fostering a culture of wellness, collaboration, and innovation.SalaryThe estimated annual salary for this...

  • Contact Center Developer

    hace 3 semanas


    Madrid, Madrid, España Amazon A tiempo completo

    Contact Center Developer Position at AmazonWe are seeking a talented Contact Center Developer to join our team. As a Contact Center Developer, you will be responsible for designing and developing scalable cloud-based contact center solutions using Amazon Connect.Our ideal candidate has 3+ years of experience in non-internship professional software...


  • Madrid, Madrid, España Amazon A tiempo completo

    **Job Title:** Cloud Contact Center Software DeveloperAre you looking to work on a highly innovative and disruptive cloud-based contact center technology that enables businesses to deliver exceptional customer service experiences?We are seeking passionate and talented Software Development Engineers to join our team in developing the next generation contact...


  • Madrid, Madrid, España Contact Center - Grupo Vocento A tiempo completo

    En el Contact Center de Grupo Vocento, estamos buscando un profesionista con grandes habilidades para ofrecer una atención integral a nuestros clientes. ¿Qué significa trabajar con nosotros?Para nuestros clientes, es fundamental contar con un servicio de alta calidad, atendido por personas comprometidas y motivadas. Es por eso que estamos buscando un/a...

  • Operador de Contacto

    hace 1 semana


    Madrid, Madrid, España Omnia Contact Center S.L A tiempo completo

    Resumen del Empleo">">Emisión de llamadas para información y venta de seguros de salud a clientes que han solicitado información previamente.No se trata de captar nuevos clientes, sino más bien mantener una relación estable con los existentes.También es necesario tener experiencia en el ámbito de los seguros.">">Puestos Disponibles">">Actualmente,...


  • Madrid, Madrid, España Software International A tiempo completo

    Company Overview: Software International is a leading provider of technical talent to Fortune 100/500/1000 companies in Canada and the US. We have a long-term contract with an IT consulting client that is working with their large client on a cloud migration from on-prem to AWS.Estimated Salary Range: $75-95 per hour, based on industry standards and...


  • Madrid, Madrid, España Amazon A tiempo completo

    Company Overview: Amazon is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Our team has a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day...


  • Madrid, Madrid, España Amazon A tiempo completo

    Job Summary: We are seeking a talented Cloud-Based Contact Center Engineer to join our Amazon Customer Experience team. This role involves designing and building innovative technologies in a large distributed computing environment, leveraging Generative AI and Machine Learning for improved intents and routing signals.About Us: Amazon is broadly recognized as...


  • Madrid, Madrid, España Amazon A tiempo completo

    **About Amazon Connect**Amazon Connect is a cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them.**Job Description**We have a rapidly growing customer base and...

  • Cloud Solutions Expert

    hace 2 semanas


    Madrid, Madrid, España Amazon A tiempo completo

    Average Salary: $175,000 per yearCompany OverviewAt Amazon, we are responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Job DescriptionWe are seeking a highly skilled Cloud Solutions Expert to join our team. As part of our AWS sales...


  • Madrid, Madrid, España Amazon A tiempo completo

    About AmazonAmazon is the world's leading cloud platform, providing a comprehensive suite of products and services to power businesses. Our innovative approach has disrupted industries and enabled companies to deliver engaging customer experiences.Disrupt an Industry with Amazon ConnectAs a Software Development Engineer on our Amazon Connect team, you'll...


  • Madrid, Madrid, España Cloud Counselage A tiempo completo

    Job Overview: Cloud Counselage seeks a highly skilled Entrepreneurial Consultant to provide expert guidance, industry expertise, and actionable advice to entrepreneurs and startup founders. As a key member of our team, you will leverage your knowledge, experience, and network to support entrepreneurs in achieving their goals and maximizing their potential...


  • Madrid, Madrid, España Krell Consulting A tiempo completo

    **Descripción del Puesto:**Krell Consulting busca contratar un experto en mantenimiento y evolución de plataformas de Contact Center Genesys Engage para un proyecto 100% remoto con contrato indefinido.**Ubicación Remota.**La compañía que cuenta con una gran base tecnológica busca alguien con experiencia comprobada en administración de plataformas...